Office Assistant Float - full time

Sarah Bush Lincoln; Mattoon (IL); On-site; USD 26,000 - 40,000; Full time

Job summary

Sarah Bush Lincoln in Mattoon, IL is seeking an Office Assistant Float (full-time) to handle appointment processing, reception, and encounter management across clinics. Hours: 40 per week.

The role includes patient check-in/out, basic billing support, documenting encounters, and general clerical tasks in a busy healthcare setting.

Pay starts at $18.68/hour with a range to $28.95/hour based on experience; HS Diploma is required.

Qualifications

• High School Diploma required.

Responsibilities

• Answer all incoming calls to the clinic and forward calls to the appropriate individuals or take detailed messages as appropriate.
• Complete patient check-in process by verifying that all patient information is current and accurate and by preparing the patient file for the clinical staff.
• Complete patient check-out process, taking and posting personal payments, entering charges on the charge ticket and totaling.
• Enter payments into the cash drawer and reconcile the cash drawer totals on a daily basis. Prepares bank deposits on a daily basis.
• Greet patients and visitors to the clinic.
• Perform general clerical functions including preauthorization or referral checks/follow-up, managing deposits, balancing cash box, ordering office supplies, and managing electronic and paper records related to encounters.

Education

HS Diploma

Job description

Office Assistant Float - full time

Job Description

Office Assistants are responsible for processing appointments, customer reception, and encounter management of both visits in person and contacts by phone. Processes medical information including, but not limited to, results and encounter documentation that may be electronic or paper. May have primary or back-up responsibility for managing encounter charge posting and clinic billing functions in an accurate and timely manner. Assists with questions regarding their care and service. Performs additional responsibilities as needed by individual clinic/office settings and as directed by Clinic Supervisor or Clinic Director.

Location: Varied - Float Pool

Hours: Full-time/40 hours per week

Required: HS Diploma

Pay: Based on experience, starting at $18.68 per hour

Responsibilities

Answers all incoming calls to the clinic and forwards calls to the appropriate individuals or takes detailed messages as appropriate., Completes patient check-in process by verifying that all patient information is current and accurate and by preparing the patient file for the clinical staff., Completes patient check-out process, taking and posting personal payments, entering charges on the charge ticket and totaling., Enters payments into the cash drawer and reconciles the cash drawer totals on a daily basis. Prepares bank deposits on a daily basis., Greets patients and visitors to the clinic., Performs general clerical functions including preauthorization or referral checks/follow-up, managing deposits, balancing cash box, ordering office supplies, and managing electronic and paper records related to encounters, Provides general assistance to patients and/or visitors as needed.

Requirements

High School (Required)

Compensation

Estimated Compensation Range

$18.68 - $28.95

Pay based on experience