Office Assistant - Cardiology

Sarah Bush Lincoln; Mattoon (IL); On-site; USD 25,000 - 37,000; Full time

Job summary

Sarah Bush Lincoln is seeking an Office Assistant in Cardiology to support front desk operations and patient flow. The role handles appointment processing, check-in/check-out, and basic billing tasks in a busy clinic environment.

Responsibilities include answering calls, preparing patient files, posting payments, reconciling cash, and maintaining records while delivering courteous service to patients and visitors.

Qualifications

• High school diploma required.
• Experience in a clinic or medical office preferred.
• Comfort with phone and in-person patient interactions.
• Cash handling and basic billing knowledge is a plus.

Responsibilities

• Answer clinic calls and route messages.
• Check-in patients and prep files.
• Process payments and post charges.
• Enter payments and reconcile cash drawer daily.
• Greet patients and visitors at the clinic.
• Perform general clerical tasks and records management.

Skills

Reception duties

Customer service

Clerical tasks

Cash handling

Education

High School Diploma

Job description

Office Assistant - Cardiology

Job Description

Office Assistants are responsible for processing appointments, customer reception, and encounter management of both visits in person and contacts by phone. Processes medical information including, but not limited to, results and encounter documentation that may be electronic or paper. May have primary or back-up responsibility for managing encounter charge posting and clinic billing functions in an accurate and timely manner. Assists with questions regarding their care and service. Performs additional responsibilities as needed by individual clinic/office settings and as directed by Clinic Supervisor or Clinic Director.

Department: Cardiology

Hours: Full-time/40 hours per week.

Required: HS Diploma

Responsibilities

• Answers all incoming calls to the clinic and forwards calls to the appropriate individuals or takes detailed messages as appropriate.
• Completes patient check-in process by verifying that all patient information is current and accurate and by preparing the patient file for the clinical staff.
• Completes patient check-out process, taking and posting personal payments, entering charges on the charge ticket and totaling.
• Enters payments into the cash drawer and reconciles the cash drawer totals on a daily basis. Prepares bank deposits on a daily basis.
• Greets patients and visitors to the clinic.
• Performs general clerical functions including preauthorization or referral checks/follow-up, managing deposits, balancing cash box, ordering office supplies, and managing electronic and paper records related to encounters.
• Provides general assistance to patients and/or visitors as needed.

Requirements

High School (Required)

Compensation

Estimated Compensation Range

$17.79 - $27.57

Pay based on experience