Office Assistant Float

10 Sarah Bush Lincoln Health Center; United States; On-site; USD 24,507 - 37,980; Full time

Job summary

10 Sarah Bush Lincoln Health Center is seeking an Office Assistant to manage appointment processing, customer reception, and encounter management. This full-time role (40 hours per week) involves greeting patients, handling incoming calls, and managing billing functions accurately.

The ideal candidate will have a High School Diploma and be capable of assisting with various responsibilities related to patient care. Starting pay is $17.79 per hour, based on experience, with the potential to earn up to $27.57 per hour.

Qualifications

• Responsible for processing appointments and customer reception.
• Manage encounter charge posting and clinic billing functions.
• Assist with questions regarding patient care and service.

Responsibilities

• Answer all incoming calls to the clinic.
• Complete patient check-in and check-out processes.
• Perform general clerical functions and manage electronic records.

Education

High School Diploma

Job description

Office Assistants are responsible for processing appointments, customer reception, and encounter management of both visits in person and contacts by phone. They process medical information including, but not limited to, results and encounter documentation that may be electronic or paper. They may have primary or back‑up responsibility for managing encounter charge posting and clinic billing functions in an accurate and timely manner. They assist with questions regarding patient care and service and perform additional responsibilities as needed by individual clinic/office settings and as directed by the Clinic Supervisor or Clinic Director.

Department

PHSYN Practices

Float Hours

Full‑time / 40 hours per week

Required Education

High School Diploma

Pay

Starting at $17.79 per hour, based on experience, up to $27.57 per hour.

Responsibilities

• Answer all incoming calls to the clinic and forward calls to the appropriate individuals or take detailed messages as appropriate.
• Complete patient check‑in process by verifying that all patient information is current and accurate and by preparing the patient file for the clinical staff.
• Complete patient check‑out process, taking and posting personal payments, entering charges on the charge ticket and totaling.
• Enter payments into the cash drawer and reconcile the cash drawer totals on a daily basis and prepare bank deposits on a daily basis.
• Greet patients and visitors to the clinic.
• Perform general clerical functions including pre‑authorization or referral checks/follow‑up, managing deposits, balancing cash box, ordering office supplies, and managing electronic and paper records related to encounters.
• Provide general assistance to patients and/or visitors as needed.

Qualifications

• High School Diploma (required).