Office Assistant - Center for Liver Disease

Virtua Health; Camden (NJ); On-site; USD 26,000 - 36,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

403(b) retirement plan

Paid time off

Job summary

Virtua Health in Camden, NJ is seeking a detail-oriented administrative professional to support scheduling, patient registration, and billing processes across our clinics. The role includes updating patient demographics, verifying insurance information, and handling referrals with pre-certifications as needed.

The position may involve training and guiding office staff at various sites, acting as a reliable resource and mentoring role model for teammates.

Responsibilities

• Answers and screens phone calls by third ring. Directs all calls to appropriate staff member, ensuring all information is accurate.
• Scheduling patient appointments and registering patients, including updating and verifying all system demographics and insurance information.
• Billing functions such as entering charges and payments, collecting co-pays, reconciling batches and preparing deposits.
• Preparing referrals and obtaining pre-certifications as required.
• Train and direct office assistants at sites, act as office resource and mentoring role model.

Job description

Responsibilities:

• Answers and screens phone calls by third ring. Directs all calls to appropriate staff member, ensuring all information is accurate.
• Responsible for scheduling patient appointments and registering patients, including updating and verifying all system demographics and insurance information.
• Performs billing functions such as entering charges and payments, collecting co-pays, reconciling batches and preparing deposits.
• Responsible for preparing referrals and obtaining pre-certifications as required.
• May train and direct office assistants at sites, including preparation of work and training schedules. Acts as office resource and mentoring role model.

Salary: $18.69 - $26.01 Hourly

Benefits: Virtua offers a comprehensive package of benefits for full-time and part-time colleagues, including, but not limited to: medical/prescription, dental and vision insurance; health and dependent care flexible spending accounts; 403(b) (401(k) subject to collective bargaining agreement); paid time off, paid sick leave as provided under state and local paid sick leave laws, short-term disability and optional long-term disability, colleague and dependent life insurance and supplemental life and AD&D insurance; tuition assistance, and an employee assistance program that includes free counseling sessions. Eligibility for benefits is governed by the applicable plan documents and policies.