Office Assistant - Center for Liver Disease

Virtua Health; New Jersey; On-site; USD 25,000 - 36,000; Full time

Benefits offered by this job

Medical, dental, vision insurance

Retirement plan (403(b))

Paid time off & sick leave

Flexible spending accounts

Job summary

Virtua Health, a Magnet-recognized health system serving South Jersey, is seeking an on-site Office Administrative role. You will answer calls, schedule and register patients, handle billing tasks, and assist with referrals and pre-certifications.

The role supports a team across multiple locations and requires strong customer service and organizational skills. Hourly rate ranges from $18.69 to $26.01, with full-time benefits including medical, dental, vision, FSA, 403(b), paid time off, and

Qualifications

• Answers and screens phone calls by third ring and directs to appropriate staff.
• Schedules patient appointments and registers patients with up-to-date demographics and insurance information.
• Performs billing tasks: entering charges, processing payments, and collecting co-pays; reconciles batches and prepares deposits.
• Prepares referrals and obtains pre-certifications as required.
• May train and mentor office assistants at sites, serving as a resource and role model.

Responsibilities

• Answer and screen phone calls and direct to appropriate staff.
• Schedule patient appointments and register patients with updated demographics/insurance.
• Process billing: entering charges, payments, co-pays, and deposits.
• Prepare referrals and obtain pre-certifications as needed.
• Train office assistants and provide guidance at sites.

Skills

Phone etiquette

Customer service

Scheduling

Tools

Billing software

EMR/electronic medical records

Job description

At Virtua Health, we exist for one reason – to better serve you. That means being here for you in all the moments that matter, striving each day to connect you to the care you need. Whether that’s wellness and prevention, experienced specialists, life-changing care, or something in-between – we are your partner in health devoted to building a healthier community.

If you live or work in South Jersey, exceptional care is all around. Our medical and surgical experts are among the best in the country. We assembled more than 14,000 colleagues, including over 2,850 skilled and compassionate doctors, physician assistants, and nurse practitioners equipped with the latest technologies, treatments, and techniques to provide exceptional care close to home. A Magnet-recognized health system ranked by U.S. News and World Report, we’ve received multiple awards for quality, safety, and outstanding work environment.

In addition to five hospitals, seven emergency departments, seven urgent care centers, and more than 280 other locations, we’re committed to the well-being of the community. That means bringing life-changing resources and health services directly into our communities through our Eat Well food access program, telehealth, home health, rehabilitation, mobile screenings, paramedic programs, and convenient online scheduling. We’re also affiliated with Penn Medicine for cancer and neurosciences, and the Children’s Hospital of Philadelphia for pediatrics.

Location:

Lourdes Health System - 1600 Haddon Ave

Remote Type:

On-Site

Employment Type:

Employee

Employment Classification:

Regular

Time Type:

Full time

Work Shift:

1st Shift (United States of America)

Total Weekly Hours:

40

Additional Locations:

Kresson Road - 63 Kresson Rd, Lourdes Ambulatory - Camden - 1601 Haddon Ave

Job Information:

Answers and screens phone calls by third ring. Directs all calls to appropriate staff member, ensuring all information is accurate.

Responsible for scheduling patient appointments and registering patients, including updating and verifying all system demographics and insurance information.

Performs billing functions such as entering charges and payments, collecting co-pays, reconciling batches and preparing deposits.

Responsible for preparing referrals and obtaining pre-certifications as required.

May train and direct office assistants at sites, including preparation of work and training schedules. Acts as office resource and mentoring role model.

Hourly Rate: $18.69 - $26.01The actual salary/rate will vary based on applicant’s experience as well as internal equity and alignment with market data.

Virtua offers a comprehensive package of benefits for full-time and part-time colleagues, including, but not limited to: medical/prescription, dental and vision insurance; health and dependent care flexible spending accounts; 403(b) (401(k) subject to collective bargaining agreement); paid time off, paid sick leave as provided under state and local paid sick leave laws, short-term disability and optional long-term disability, colleague and dependent life insurance and supplemental life and AD&D insurance; tuition assistance, and an employee assistance program that includes free counseling sessions. Eligibility for benefits is governed by the applicable plan documents and policies.

For more benefits information click here.