Office Assistant 2

Holland America-Princess (Holland America Dawson City Inn); Anchorage (AK); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Insurance Benefits

Retirement Benefits

Paid Leave

twelve paid holidays per year

Job summary

The Office of Children's Services in Anchorage is seeking a full-time Office Assistant 2 to support the administrative team with data entry, filing, mail handling, invoicing, and payroll tasks. This position requires a background check and residency in Alaska, with on-site work at the Anchorage Regional Office.

The role includes full benefits, training opportunities, and potential for career development. A strong attention to detail, clerical skills, and customer service orientation are

Qualifications

• High school diploma or the equivalent.
• One year of experience that includes clerical tasks such as greeting clients, answering phones, typing, filing, sorting mail, entering data, receiving payments, making change, or maintaining logs.
• Education from an accredited college may substitute for the required experience (3 semester hours or 4 quarter hours equal one month of experience; 150 hours of vocation education equal one month of experience).
• Special Note: High school diploma equivalent means one of several paths including GED or equivalency to college admission.
• Some positions may require a regular driver's license and being 18 years of age or older.
• Recruitment and selection may include this requirement.

Responsibilities

• Provide full range of essential office services and support the administrative team.
• Verify and log transactions, process payroll tasks, and manage routine administrative workflows.
• Detailed data entry, filing and records maintenance, handling mail and inventory, and assisting with invoicing.
• Provide backup support for other administrative duties as needed.

Skills

Clerical

Computer Skills

Customer Service

Reading Comprehension

Attention to Detail

Education

High School Diploma or Equivalent

College education substituting for experience

Job description

Job Description

This position is open to Alaska Residents only.

Please check our residency definition to determine if you qualify.

TheDepartment of Family and Community Services, Office of Children's Services (OCS) is recruiting for full-time Office Assistant 2 located in Anchorage, Alaska.

What You Will Be Doing

As an Office Assistant 2, you will support the administrative team by providing a full range of essential office services. In this role, you will help ensure smooth daily operations by verifying and logging transactions, processing payroll tasks, and managing routine administrative workflows. Your responsibilities will include detailed data entry, maintaining and organizing files and records, handling mail and inventory, assisting with invoicing, and providing backup support for other administrative duties as needed.

Our Organization, Mission, and Culture

The Office of Children's Services strives for a diverse and inclusive workforce where safety and wellbeing are paramount and employees at all levels promote a culture where everyone is valued, treated equitably, and treated respectfully.

The Mission of the Office of Children's Services is: Ensuring the safety, permanency and well-being of children by strengthening families, engaging communities, and partnering with Tribes.

Everything we do is underpinned by our Core Values.

Benefits of Joining Our Team

Joining our team will give you the rewarding experience of contributing to a supportive and dedicated workplace that serves the Anchorage Regional Office. You’ll be part of a diverse, high performing group that takes pride in helping Alaska’s families and staff. In addition to meaningful work, you will enjoy excellent benefits, including 12 paid state holidays each year. Your first 6 months in the agency are probationary and considered a training period, with formal and on-the-job training with your supervisor and your colleagues. You will have the opportunities for career advancement and development.

Full-time benefits of this position include but are not limited to:

• Insurance Benefits
• Retirement Benefits
• Paid Leave
• twelve paid holidays per year

12 paid state holidays each year.

Please see the benefits tab on this posting for more information.

Working Environment You Can Expect

This position is located in the Anchorage Regional Office off of Tudor and C Street and within walking distance to different amenities and restaurants. Join our team as we partner with community members to establish safe and stable homes for vulnerable children and youth needing temporary or permanent care. We offer multiple skill development opportunities, both in person and virtual, in the fields of clerical support, customer service, systems operations and awareness of culture and race. For information on the Anchorage community (including schools, hospitals, housing) please review the Alaska Community Profiles.

For information on the Anchorage community (including schools, hospitals, housing) please review the Alaska Community Profiles.

We Are Seeking a Candidate with the Following Competencies:

Clerical

Knowledge of filing, typing, entering data, maintaining records, and using and completing forms.

Computer Skills

Uses computers, software applications, databases, and automated systems to accomplish work.

Customer Service

Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside State government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services.

Reading Comprehension

Comprehends and correctly applies information presented in written form. Makes correct inferences; draws accurate conclusions.

Attention to Detail:

Sees and pays attention to details; recognizes the component parts of a procedure or object and can verify correctness or error in an individual part or procedure.

Special Note

All positions require a successful completion of a background investigation, including fingerprinting and a criminal records check.

Additionally, while the Division does have vehicles assigned to it, they may not always be available for staff use. Mileage reimbursement is available when a personal vehicle is used for work‑related matters. Current automotive insurance must be in place prior to use of a personal vehicle while conducting business on behalf of the State.

The successful candidate may be required to attend multiple training courses normally located in Anchorage.

Minimum Qualifications

High school diploma or the equivalent.

AND

One year of experience that includes clerical tasks such as greeting clients, answering phones, typing, filing, sorting mail, entering data, receiving payments, making change, or maintaining logs.

Substitution:

Education from an accredited college may substitute for the required experience (3 semester hours or 4 quarter hours equal one month of experience; 150 hours of vocation education equal one month of experience).

Special Note:

"High school diploma equivalent" means one of the following: 1) a G.E.D.; 2) completion of any basic adult education course equivalent to 480 class hours (16 weeks at 30 course hours per week); 3) acceptance in full standing by an accredited college or university; 4) highest grade of school completed plus an amount of paid or volunteer experience that totals 12 years and includes basic clerical tasks such as greeting clients, answering phones, typing, filing, sorting mail, entering data, receiving payments, making change, or maintaining logs.

Some positions in this class may require the incumbent to operate motor vehicles. Such positions require that the applicant possess a regular driver's license and be 18 years of age or older.

Some position in this class may require skill in typing. Recruitment and selection may include this requirement.