Office Assistant

BKK Services; Valley View (OH); Presencial; USD 28.000 - 42.000; Jornada completa

Descripción de la vacante

Best Karpet Klean is seeking an organized Office Assistant to join our Valley View, OH team. The role focuses on administrative tasks, billing support, scheduling, and customer service, with Basic QuickBooks knowledge required.

Ideal candidates will manage accounts payable/receivable, maintain records, and communicate professionally with customers and staff. This is a full-time on-site position in a fast-paced office environment.

Formación

• Administrative, office experience preferred.
• Experience with accounts payable/receivable preferred.
• Basic QuickBooks knowledge required.
• Customer service, invoicing, and scheduling experience.
• Proficient in Outlook, Word, and Excel.
• Scheduling software experience and accurate financial records.

Responsabilidades

• Answer incoming phone calls and respond to customer inquiries in a professional and timely manner.
• Schedule and coordinate service appointments with customers and technicians.
• Manage daily service schedules and communicate updates, changes, and cancellations as needed.
• Manage accounts receivable, including invoices, payments, and follow-ups.
• Manage accounts payable, including vendor invoices and payments.
• Use QuickBooks for basic accounting, invoicing, and recordkeeping.
• Maintain accurate customer information, service records, and office documentation.
• Monitor and respond to emails and provide general administrative support.
• Data entry, filing, and record maintenance.
• Communicate with management, technicians, vendors, and customers to support daily operations.
• Assist with resolving customer questions, scheduling conflicts, and billing inquiries.
• Perform other administrative duties as assigned.

Conocimientos

Communication skills

Organizational skills

Time management

Customer service

Multitasking

Accounting basics

Data entry

Punctuality

Team collaboration

Educación

High school diploma or equivalent

Herramientas

QuickBooks

Microsoft Office

Scheduling software

Descripción del empleo

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Office Assistant

BKK Office Full Time Valley View, OH, US

2 days ago Requisition ID: 1251

Best Karpet Klean is seeking an organized, dependable, and detail-oriented Office Assistant to join our team. The ideal candidate will have strong administrative, customer service, and organizational skills, along with experience managing accounts payable, accounts receivable, scheduling, and general office operations.

This position requires an individual who can work independently, manage multiple priorities, communicate professionally with customers and employees, and maintain accurate financial and administrative records. Basic QuickBooks experience is required.

Position Responsibilities

Answer incoming phone calls and respond to customer inquiries in a professional and timely manner.

Schedule and coordinate service appointments with customers and technicians.

Manage daily service schedules and communicate updates, changes, and cancellations as needed.

Manage accounts receivable (AR), including preparing invoices, tracking customer payments, maintaining accurate records, and following up on outstanding balances.

Manage accounts payable (AP), including processing vendor invoices, tracking expenses, maintaining records, and coordinating timely payments.

Utilize QuickBooks for basic accounting functions, invoicing, payment tracking, and financial recordkeeping.

Maintain accurate customer information, service records, and office documentation.

Monitor and respond to emails and provide general administrative support.

Perform data entry, maintain organized filing systems, and ensure records are accurate and up to date.

Communicate effectively with management, technicians, vendors, and customers to support daily business operations.

Assist with resolving customer questions, scheduling conflicts, and billing inquiries.

Perform other administrative duties as assigned.

Qualifications

Previous experience in an administrative, office assistant, or similar role preferred.

Experience managing accounts payable and accounts receivable preferred.

Basic working knowledge of QuickBooks required.

Experience with customer service, invoicing, and appointment scheduling.

Proficiency in Microsoft Office, including Outlook, Word, and Excel.

Experience using scheduling software and maintaining accurate financial records.

High school diploma or equivalent required.

Skills and Abilities

Excellent verbal and written communication skills.

Strong organizational skills with exceptional attention to detail.

Ability to independently manage daily responsibilities and prioritize competing tasks.

Strong customer service skills with a professional and courteous approach.

Ability to multitask effectively in a fast-paced office environment.

Basic understanding of accounting procedures, invoicing, and payment processing.

Strong problem-solving skills and ability to handle customer inquiries professionally.

Ability to maintain confidentiality when handling financial and business information.

Proficiency in data entry and maintaining accurate records.

Dependable, punctual, and committed to completing assignments accurately and on time.

Ability to work independently while collaborating effectively with management and team members.