Office Assistant

ADP, Inc.; Valley View (OH); Presencial; USD 32.000 - 42.000; Jornada completa

Descripción de la vacante

Best Karpet Klean in Valley View, OH is seeking an organized Office Assistant to join our team. The ideal candidate will handle administrative tasks, process invoices, manage scheduling, and support daily office operations with accuracy.

Responsibilities include answering calls, coordinating service appointments, maintaining financial records in QuickBooks, and providing professional customer service. Strong MS Office skills and attention to detail are essential.

Formación

• High school diploma or equivalent.
• Experience managing accounts payable and accounts receivable preferred.
• Basic working knowledge of QuickBooks required.
• Experience with customer service, invoicing, and appointment scheduling.
• Proficiency in Microsoft Office, including Outlook, Word, and Excel.
• Experience using scheduling software and maintaining accurate financial records.

Responsabilidades

• Answer incoming phone calls and respond to customer inquiries in a professional and timely manner.
• Schedule and coordinate service appointments with customers and technicians.
• Manage daily service schedules and communicate updates, changes, and cancellations as needed.
• Manage accounts receivable (AR), including preparing invoices, tracking customer payments, maintaining accurate records, and following up on outstanding balances.
• Manage accounts payable (AP), including processing vendor invoices, tracking expenses, maintaining records, and coordinating timely payments.
• Utilize QuickBooks for basic accounting functions, invoicing, payment tracking, and financial recordkeeping.
• Maintain accurate customer information, service records, and office documentation.
• Monitor and respond to emails and provide general administrative support.
• Perform data entry, maintain organized filing systems, and ensure records are accurate and up to date.
• Communicate effectively with management, technicians, vendors, and customers to support daily business operations.
• Assist with resolving customer questions, scheduling conflicts, and billing inquiries.
• Perform other administrative duties as assigned.

Conocimientos

Strong organizational skills

Customer service oriented

Attention to detail

Ability to multitask

Professional communication

Independent worker

Educación

High school diploma or equivalent

Herramientas

QuickBooks

Microsoft Office

Scheduling software

Descripción del empleo

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Office Assistant

BKK Office Full Time Valley View, OH, US

Best Karpet Klean is seeking an organized, dependable, and detail-oriented Office Assistant to join our team. The ideal candidate will have strong administrative, customer service, and organizational skills, along with experience managing accounts payable, accounts receivable, scheduling, and general office operations.

This position requires an individual who can work independently, manage multiple priorities, communicate professionally with customers and employees, and maintain accurate financial and administrative records. Basic QuickBooks experience is required.

Position Responsibilities

Answer incoming phone calls and respond to customer inquiries in a professional and timely manner.

Schedule and coordinate service appointments with customers and technicians.

Manage daily service schedules and communicate updates, changes, and cancellations as needed.

Manage accounts receivable (AR), including preparing invoices, tracking customer payments, maintaining accurate records, and following up on outstanding balances.

Manage accounts payable (AP), including processing vendor invoices, tracking expenses, maintaining records, and coordinating timely payments.

Utilize QuickBooks for basic accounting functions, invoicing, payment tracking, and financial recordkeeping.

Maintain accurate customer information, service records, and office documentation.

Monitor and respond to emails and provide general administrative support.

Perform data entry, maintain organized filing systems, and ensure records are accurate and up to date.

Communicate effectively with management, technicians, vendors, and customers to support daily business operations.

Assist with resolving customer questions, scheduling conflicts, and billing inquiries.

Perform other administrative duties as assigned.

Qualifications

Previous experience in an administrative, office assistant, or similar role preferred.

Experience managing accounts payable and accounts receivable preferred.

Basic working knowledge of QuickBooks required.

Experience with customer service, invoicing, and appointment scheduling.

Proficiency in Microsoft Office, including Outlook, Word, and Excel.

Experience using scheduling software and maintaining accurate financial records.

High school diploma or equivalent required.

Skills and Abilities

Excellent verbal and written communication skills.

Strong organizational skills with exceptional attention to detail.

Ability to independently manage daily responsibilities and prioritize competing tasks.

Strong customer service skills with a professional and courteous approach.

Ability to multitask effectively in a fast-paced office environment.

Basic understanding of accounting procedures, invoicing, and payment processing.

Strong problem-solving skills and ability to handle customer inquiries professionally.

Ability to maintain confidentiality when handling financial and business information.

Proficiency in data entry and maintaining accurate records.

Dependable, punctual, and committed to completing assignments accurately and on time.

Ability to work independently while collaborating effectively with management and team members.