Office Assistant

Volkswagen of Sioux City; Sioux City (IA); On-site; USD 19,000 - 28,000; Full time

Job summary

Volkswagen of Sioux City is seeking an Office Assistant to deliver friendly customer service, manage phone inquiries, and handle cashiering duties in a welcoming front office. The role supports daily administrative tasks, keeps the front desk organized, and assists team members to ensure a smooth customer experience in a fast-paced dealership environment.

Availability to work regular daytime hours is required.

Qualifications

• High school diploma or equivalent.
• Previous experience in customer service or office administration is preferred.
• Excellent communication skills and a friendly demeanor.
• Ability to multitask and work in a fast-paced environment.
• Proficient in basic computer skills and familiarity with office software.

Responsibilities

• Answer incoming phone calls promptly and professionally, addressing customer inquiries and directing calls as needed.
• Greet customers warmly and assist them with their needs, ensuring a positive experience.
• Perform cashiering duties, including processing transactions and managing cash registers accurately.
• Maintain an organized and tidy front office environment.
• Assist with administrative tasks and support other staff as required.
• Handle customer complaints and inquiries with professionalism and courtesy.
• Hours are Monday - Thursday 10:00 am to 7:00 pm and Saturday 8 am to 5 pm.

Skills

Customer service

Phone handling

Cashiering

Front desk

Multitasking

Communication

Computer skills

Education

High school diploma

Job description

We are seeking a motivated and friendly Office Assistant to join our team. The ideal candidate will be responsible for providing exceptional customer service, managing phone inquiries, handling cashiering duties, and creating a welcoming atmosphere for our customers.

Responsibilities:

• Answer incoming phone calls promptly and professionally, addressing customer inquiries and directing calls as needed.
• Greet customers warmly and assist them with their needs, ensuring a positive experience.
• Perform cashiering duties, including processing transactions and managing cash registers accurately.
• Maintain an organized and tidy front office environment.
• Assist with administrative tasks and support other staff as required.
• Handle customer complaints and inquiries with professionalism and courtesy.
• Hours are Monday - Thursday 10:00 am to 7:00 pm and Saturday 8 am to 5 pm.

Qualifications:

• High school diploma or equivalent.
• Previous experience in customer service or office administration is preferred.
• Excellent communication skills and a friendly demeanor.
• Ability to multitask and work in a fast-paced environment.
• Proficient in basic computer skills and familiarity with office software.