Office Assistant

Finks Jewelers Inc; Short Pump (VA); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Dental Insurance

Employee discount

Flexible Spending Account

Health Insurance

Health Savings Account

Paid Short/Long Term Disability

Paid Life Insurance

Paid Holidays

Paid Time Off

Professional Development Assistance

Referral Program

Retirement 401K Plan

Vision Insurance

Voluntary Life Insurance

Job summary

Finks Jewelers Inc in Richmond, Virginia is seeking a full-time Office Assistant to support sales activities, maintain client records, and respond to inquiries. The ideal candidate should be organized and proficient in Microsoft Office.

The role offers benefits like health insurance, paid time off, and retirement plans. Join a company with a longstanding tradition of exceptional customer service and a commitment to employee well-being.

Qualifications

• Must be extremely organized.
• Proficient in Microsoft Office products.
• Possess a high level of customer service skills.

Responsibilities

• Assist in supporting sales activities via the POS system.
• Generate and maintain client records and files.
• Process incoming and outgoing transfers.
• Prepare packages and paperwork for shipment.
• Communicate repair estimates to customers.
• Respond to customer inquiries in person and over the phone.
• Utilize ERP software to research transactions.
• Perform other duties as assigned.

Skills

Organization

Customer Service

Microsoft Office proficiency

ERP Software Utilization

Job description

Office Assistant

Fink's Jewelers is looking to hire an exceptional full-time Office Assistant at our new flagship store on the corner of N Gayton Road and W Broad Street in Richmond, Virginia. This individual must be extremely organized, proficient in Microsoft Office products and possess a high level of customer service skills.

We offer favorable retail hours Monday-Saturday and closed on Sundays.

Primary Duties and Responsibilities

• Assist in supporting the sales activities by performing all the functions needed on the POS system, such as ringing various sales, layaways, and special orders.
• Generate and maintain client records and files, special order, and layaway files.
• Process in-coming and outgoing transfers according to corporate policy and procedures to ensure Inventory control.
• Prepare packages and paperwork for outgoing mail or shipment.
• Accept and process product for repair. Communicate estimates to customers, follow up on completion and ship dates, and notify customers of repair completion.
• Respond to customer inquiries both in person and over the phone.
• Utilize company ERP software to research transactions.
• All other duties as assigned.

About Fink's Jewelers

In 1930, Nathan Fink founded Fink's Jewelers. Today, our company is owned and operated by the third and fourth generation of the founding family, with customer service remaining the cornerstone of our philosophy. From the first store in Roanoke, Virginia, Fink's Jewelers has now grown to include 12 locations throughout Virginia, North Carolina, and Tennessee. As one of America's "Top 50" jewelers, we stand strong behind our traditions and value our wonderful staff members. Come join our well-established team as we continue our mission to be the first-choice jeweler in every community we serve!

Fink's Jewelers is committed to our employees by providing excellent full-time benefits that include.

Benefits:

• Dental Insurance
• Employee discount
• Flexible Spending Account
• Health Insurance
• Health Savings Account
• Paid Short/Long Term Disability
• Paid Life Insurance
• Paid Holidays
• Paid Time Off
• Professional Development Assistance
• Referral Program
• Retirement 401K Plan
• Vision Insurance
• Voluntary Life Insurance