Office Assistant

Finks Jewelers Inc; Virginia Beach (VA); Presencial; USD 25.000 - 28.000; A tiempo parcial

Descripción de la vacante

Fink's Jewelers is hiring a Part-Time Office Assistant in Virginia Beach to support sales activities, process transactions, handle layaways and special orders, and maintain records. You will also manage inventory transfers and prepare shipping documentation while assisting customers in person and by phone.

The ideal candidate is highly organized, proficient with MS Office, and comfortable using POS and ERP systems.

Formación

• Highly organized and detail-oriented.
• Proficiency with Microsoft Office products.
• Strong customer service and communication skills.
• Comfortable learning and using POS and ERP systems.
• Ability to manage multiple administrative tasks accurately.

Responsabilidades

• Process sales transactions using the POS system.
• Handle layaways and special orders.
• Maintain customer and layaway files.
• Process incoming and outgoing inventory transfers.
• Prepare shipping documentation and packaging.
• Manage jewelry repair intake and communicate estimates to customers.
• Assist customers in person and by phone.
• Research transactions in the ERP system.
• Perform other administrative duties as assigned.

Conocimientos

Highly organized

Detail-oriented

MS Office

Customer service

Communication

Herramientas

POS systems

ERP systems

Descripción del empleo

Office Assistant - Fink's Jewelers (Virginia Beach, VA)

Position: Part-Time Office Assistant

Location: Hilltop North, Virginia Beach, Virginia

Pay: $18.00-$20 per hour, plus participation in the office staff repair commission program

Key Responsibilities

• Support sales activities using the POS system
  • Process sales transactions
  • Handle layaways and special orders
• Maintain customer records, special order files, and layaway files
• Processing incoming and outgoing inventory transfers
• Prepare packages and documentation for shipping and mail
• Manage jewelry repair intake and follow-up
  • Communicate repair estimates
  • Track completion and shipping dates
  • Notify customers when repairs are complete
• Assist customers in person and by phone
• Research transactions using the company's ERP software
• Perform other administrative duties as assigned

Qualifications

• Highly organized and detail-oriented
• Proficiency with Microsoft Office products
• Strong customer service and communication skills
• Comfortable learning and using POS and ERP systems
• Ability to manage multiple administrative tasks accurately

Schedule

• Favorable retail hours Monday-Saturday
• Closed Sundays

About Fink's Jewelers

Founded in 1930 in Roanoke, Virginia, Fink's Jewelers is a family-owned company now operating 12 locations across Virginia, North Carolina, and Tennessee. The company emphasizes exceptional customer service and has been recognized as one of America's Top 50 jewelers.