Case Manager

Southwest Network, Inc.; Phoenix (AZ); On-site; USD 28,000 - 34,000; Full time

Benefits offered by this job

Healthcare plans

Health Savings account options

Paid time off

Job summary

Southwest Network, Inc. is seeking a skilled Case Manager in the Phoenix area to collaborate with a clinical team, assess needs, and implement individualized service plans to support recovery for seriously mentally ill adults.

You will coordinate with members, families, and providers to improve employment outcomes, community involvement, and independent living, while ensuring quality service delivery and compliance with organizational standards.

Qualifications

• Requires a behavioral health degree at minimum, with related experience as noted.
• Strong communication and interpersonal skills are essential.
• Must maintain CPR, First Aid, and Therapeutic Options certifications.
• Arizona driver’s license and car insurance required.

Responsibilities

• Assess and develop an individualized service plan for members.
• Implement services to support recovery goals.
• Collaborate with clinical team, member, and family to coordinate care.
• Assist members in building employment, community participation, and independent living skills.
• Provide ongoing supportive services and resource identification.

Skills

Customer service

Written & verbal communication

Interpersonal skills

Organization & time management

Critical thinking

Problem-solving

Microsoft Office

Typing 25–40 WPM

Education

Master's degree in behavioral health

Bachelor's degree in behavioral health or related field

Bachelor's degree in non-related field + 1 year related experience

Associate degree + 1 year related experience

High school diploma + 3 years related experience

CPR certification

First Aid certification

Therapeutic Options certification

Tools

Microsoft Office

Job description

Northern Star
2311 W. Royal Palms Road
Ste. 1
Phoenix, AZ 85021, USA

Description

Join the AMAZING Southwest Network Team!! Centrally located at I17 and Northern.

Starting pay $20-$25/hour, depending on experience.

OVERVIEW

As a case manager at one of our adult outpatient clinics, you will work collaboratively with a clinical team to engage, educate and communicate with seriously mentally ill adults, their families, and coordinate their care with behavioral, medical and other providers. This will include helping them acquire and utilize skills necessary to become self sufficient and to manage—and enjoy—their lives.

As an employee, you will receive the following benefits:

• This position is offered at a fair, competitive salary.
• Affordable healthcare plans: Medical, Dental & Vision
• Health Savings and Flex Spending account options
• Paid sick, vacation and holiday time: 10 paid holidays per year!
• Retirement plan (403b) with company match
• Disability insurance
• Basic life insurance with the option to purchase supplemental insurance
• Employee Assistance Program
• Employee Discounts

Job Summary

You will participate in the assessment and development of an individualized service plan, then implement identified services, which will help members meet their needs and goals for recovery. You will partner with members to develop a role for themselves outside of their mental illness, while focusing on expected outcomes of increased employment, meaningful community activity, independent living status, and social network.

You will also provide supportive services including, but not limited to assistance in maintaining, monitoring and modifying covered behavioral health services, interacting with the member, their family or other involved parties to maintain or enhance member functionality, and identifying necessary resources to meet members’ needs.

Minimum Qualifications

• Master's or bachelor's degree with a behavioral health or related field
• Bachelor's degree in a non-related field PLUS one-year related experience
• Associate degree in any field PLUS one-year related experience
• High school diploma or equivalency certificate PLUS three years' related experience
• Must maintain current CPR, First Aid, and Therapeutic Options certifications (offered through Southwest Network)
• Must maintain a valid Arizona driver's license and car insurance
• Must be at least 21 years of age.
• Must have the ability to maintain excellent member and family relationships and provide excellent customer service
• Requires effective written, verbal, and interpersonal communication skills
• Ability to stay organized and have critical thinking, time management and problem-solving skills are a must
• Ability to utilize multiple types of office equipment (i.e. phones, copier, fax, etc.)
• Ability to type 25 to 40 WPM is preferred
• Must be proficient in Microsoft Office software

When you consider everything - the salary, the benefits, the ongoing training and support we offer, and the impact you'll have on the lives of others - it could be the right opportunity for you.

Any offer of employment is contingent upon verification of education, employment, driving record and auto insurance, and completion of a criminal background check and drug testing.

Southwest Network is an equal opportunity employer.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.