Office Assistant

Access TLC; Moorpark (CA); On-site; USD 38,000 - 48,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Life insurance

Vision insurance

Chiropractic insurance

Sick leave

Holiday pay

Vacation time

Job summary

Access TLC in Moorpark, CA is hiring a Full-time Office Assistant for a busy healthcare agency. The role focuses on care coordination, scheduling, and administrative tasks, with strong phone work and multi-system documentation.

Work hours are in-person, Monday through Friday, 8:30am-5:00pm. The team emphasizes a problem-solving attitude, positive demeanor, and teamwork to support clients and providers while maintaining smooth operations.

Qualifications

• Education or previous experience in business administration, office management, or healthcare administration preferred.
• Strong computer skills and ability to learn scheduling and documentation systems.
• Excellent organizational, multi-tasking, and time management skills.
• Strong written and verbal communication skills.
• Ability to work independently and within a team environment.
• Must be at least 18 years of age.
• Ability to pass Live Scan fingerprint clearance.
• Must have reliable transportation.
• Must have a valid California Driver's License and proof of auto insurance.

Responsibilities

• Provide administrative support to ensure quality care standards are maintained.
• Maintain client and care provider schedules to ensure continuity of care and alignment with client needs.
• Resolve scheduling conflicts, emergencies, and call-outs as they arise.
• Review care logs for completeness and accuracy and finalize hours daily for payroll processing.
• Maintain positive relationships with care providers and clients and respond to inquiries in a timely manner.
• Communicate with the office team regarding scheduling updates, care provider availability, and reported issues.
• Assist in improving care coordination and operational procedures when needed.

Skills

Phone communication

Scheduling

Administrative support

Communication skills

Independent worker

Education

Healthcare administration experience

Tools

Scheduling software

Job description

Description

We are seeking a Full-time Office Assistant for a busy Healthcare agency in Moorpark. We are a fast-paced, friendly, and family-oriented office.

This role is responsible for care coordinator, scheduling and administrative support. We are looking for someone that is a problem solver and has a positive attitude. The ideal candidate should be comfortable spending a significant portion of the day on the phone with care providers and clients while managing schedules, documenting information, and completing administrative tasks using multiple computer systems.

Work hours are in-person, Monday through Friday, 8:30am-5:00pm.

We offer a Full-time Benefits package, which includes Health, Dental, Life, Vision, and Chiropractic Insurance, as well as Sick, Holiday, and Vacation benefits.

Duties and Responsibilities:

• Provide administrative support to ensure quality care standards are maintained
  
• Maintain client and care provider schedules to ensure continuity of care and alignment with client needs
  
• Resolve scheduling conflicts, emergencies, and call-outs as they arise
  
• Review care logs for completeness and accuracy and finalize hours daily for payroll processing
  
• Maintain positive relationships with care providers and clients and respond to inquiries in a timely manner
  
• Communicate with the office team regarding scheduling updates, care provider availability, and reported issues
  
• Assist in improving care coordination and operational procedures when needed
  

Requirements

Qualifications Needed:

• Education or previous experience in business administration, office management, or healthcare administration preferred
  
• Strong computer skills and ability to learn scheduling and documentation systems
  
• Excellent organizational, multi-tasking, and time management skills
  
• Strong written and verbal communication skills
  
• Ability to work independently and within a team environment
  
• Must be at least 18 years of age
  
• Ability to pass Live Scan fingerprint clearance
  
• Must have reliable transportation
  
• Must have a valid California Driver's License and proof of auto insurance