Office Coordinator

Right at Home Mississippi Delta; Cleveland (MS); On-site; USD 28,000 - 38,000; Full time

Job summary

Right at Home Mississippi Delta is seeking an Administrative Assistant to provide day-to-day office support in our in-office environment. You will serve as the primary contact for employees, caregivers, clients, and visitors, handling filing, compliance, and onboarding tasks.

The role emphasizes organization, confidentiality, and professional customer service, with a steady Mon-Fri schedule from 8:00 a.m. to 4:00 p.m. in-office.

Qualifications

• Strong organizational skills and attention to detail.
• Professional and courteous phone and customer service skills.
• Demonstrates professionalism, maturity, reliability, and sound judgment.
• Ability to manage multiple tasks, prioritize responsibilities, and meet deadlines.
• Comfortable working with computers, electronic records, email, and office equipment.
• Ability to handle confidential information with discretion.
• Must maintain a consistent Monday–Friday in-office schedule.
• Five years of administrative/receptionist or related experience preferred.

Responsibilities

• Maintain accurate, organized employee and caregiver files.
• Complete weekly filing and ensure documents are in personnel files.
• Enter and maintain time digitally in company software weekly.
• Review files for missing or expired documentation and obtain updates.
• Complete monthly certification and compliance checks and record results.
• Answer calls professionally, take messages, transfer calls, and assist with questions.
• Provide professional customer service to clients, caregivers, applicants, employees, and visitors.
• Perform general receptionist duties, including greeting visitors.
• Assist with hiring/onboarding, including communicating with applicants and documents.
• Assist with administrative duties for HHA-related tasks and records.
• Make outgoing calls to obtain required information and documentation.
• Scan, copy, organize, and electronically file documents.
• Maintain confidentiality of information.

Skills

Organizational skills

Phone skills

Professionalism

Multitasking

Computer literacy

Confidentiality

In-office schedule discipline

Administrative experience

Job description

Administrative Assistant

Schedule: Monday–Friday, 8:00 a.m.–4:00 p.m.
Work Location: In-office
Employment Type: Full-Time

Position Summary

The Administrative Assistant / Receptionist provides day-to-day administrative support to ensure the office operates efficiently and maintains accurate, up-to-date records. This position serves as a primary point of contact for employees, caregivers, clients, and visitors while assisting with filing, compliance documentation, certification tracking, and hiring support.

Essential Job Duties

• Maintain accurate, organized, and up-to-date employee and caregiver files.

• Complete weekly filing and ensure required documents are placed in the appropriate personnel files.

• Enter and maintain employee/caregiver time digitally in company software on a weekly basis, ensuring entries are accurate and completed on schedule.

• Review files regularly for missing, expired, or incomplete documentation and assist with obtaining necessary updates.

• Complete monthly certification and compliance checks and maintain accurate records of results.

• Answer incoming phone calls professionally, take messages, transfer calls, and assist callers with general questions.

• Provide professional customer service to clients, caregivers, applicants, employees, and visitors.

• Perform general receptionist duties, including greeting visitors and assisting individuals who come into the office.

• Assist with the hiring and onboarding process, including communicating with applicants, sending applications and required hiring materials, and following up on outstanding documentation.

• Assist with HHA-related administrative duties, documentation, and record maintenance.

• Make outgoing phone calls to caregivers, employees, applicants, or other appropriate contacts to obtain required information and documentation.

• Assist with scanning, copying, organizing, and electronically filing documents.

• Maintain confidentiality of employee, caregiver, client, and applicant information.

• Assist the Compliance Department and other office staff with administrative projects as needed.

• Help ensure office records and documentation remain organized and prepared for internal or external review.

• Perform other administrative duties as assigned.
  

Qualifications

• Strong organizational skills and attention to detail.

• Professional and courteous phone and customer service skills.

• Demonstrates professionalism, maturity, reliability, and sound judgment.

• Ability to manage multiple tasks, prioritize responsibilities, and meet established deadlines.

• Comfortable working with computers, electronic records, email, and standard office equipment.

• Ability to handle confidential and sensitive information with discretion.

• Dependable and able to maintain a consistent Monday–Friday, 8:00 a.m.–4:00 p.m. in-office schedule.

• Five (5) years of administrative, receptionist, healthcare, customer service, or professional office experience preferred, but not required.