Temporary Assistant Property Manager

PEOPLE; Goleta (CA); On-site; USD 42,000 - 64,000; Full time

Job summary

PEOPLE in Goleta, CA is seeking an on-site Resident Manager Assistant to support daily office operations and tenant relations. You will answer phones, take messages, handle maintenance requests, and assist with inspections and events.

The role requires Spanish language skills, strong communication, and the ability to manage confidential information. Proficiency with Microsoft Office and a high school diploma are expected; property management experience is a plus.

Qualifications

• Must be bilingual in English/Spanish and able to communicate clearly.
• Experience handling confidential information with discretion.
• Proficiency with Microsoft Office and office equipment.
• Ability to work independently with minimal supervision.
• Experience in office administration or property management is a plus.

Responsibilities

• Answer the telephone and record accurate messages; respond to requests for materials.
• Assist tenants with office issues and coordinate maintenance requests.
• Document incidents and liaise with Resident Manager on duty.
• Assist with notices for inspections, move-in, and recertifications.
• Maintain records, files, and the office in order; support rent processes.
• Support monthly resident events and build positive relationships.

Skills

Spanish language

Strong communication

Listening skills

Confidential information handling

Cultural sensitivity

Typing 45+ wpm

Independent work

Deadline management

MS Office proficiency

Education

High school diploma or GED

Tools

Microsoft Office Suite

Job description

Description

Essential Functions

• Be an on-site presence while the Resident Manager is away from the office.
• Answer the telephone and record accurate phone messages. Respond to incoming requests for materials (applications, maintenance request, etc.)
• Handle on-site emergencies appropriately while on duty, by contacting vendors for emergency maintenance issues, and contacting appropriate law enforcement agencies for criminal activity.
• While on duty, take maintenance requests that are not of an emergency nature for submittal to Resident Manager(s).
• Assist tenants with issues brought to the office.
• Report to Resident Manager(s) on any incidents, calls, and maintenance needs which occurred while on duty.
• Other reasonably related business duties as assigned by Resident Manager(s) and/or Property Manager.
• Assist with giving notices for inspections, attend inspections, and complete work orders.
• Assist with the move‑in, annual recertification, and interim recertification processes.
• Keep the waiting list updated on Yardi.
• Keep records, files, and office in order.
• Respond in a timely manner to requests for information via phone or email.
• Assist in conducting monthly resident events.
• Assist with the monthly rent process.
• Build positive relationships with residents and coworkers.

Requirements

Skill & Knowledge Requirements

• Must have strong communication skills, both verbally and in writing, Spanish language is required.
• Must have strong listening and interpersonal skills.
• Ability to manage confidential information in a sensitive manner.
• Ability to maintain cultural sensitivity when working with the public and our staff.
• Ability to type 45+ words per minute.
• Ability to work independently, with minimum supervision.
• Proven record of meeting deadlines and manages multiple priorities.
• Strong understanding of the Microsoft Office Suite, program planning and creation of event and program materials (brochures, flyers, etc.)

Experience Requirements

• Previous experience in an office administration position and office setting
• Property management experience is a plus

Education Requirements

• High school graduate or G.E.D.

Physical Requirements

May have to sit, stand, and/or walk for long period of time.

May have to reach, squat, bend, and/or lift office-related objects.