Office Assistant

Ocean State Job Lot; Independence (VA); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Flexible schedule

On-site parking

Employee recognition

Job summary

Mount Rogers Community Services is seeking an Office Assistant to support daily facility operations and front-desk activities. The role involves reception, managing mail, basic accounting tasks, and maintaining electronic health records.

You will assist in scheduling, reporting, and ensuring regulatory compliance with agency procedures. The position requires a high school education or equivalent, strong communication skills, and proficiency with standard office software.

Qualifications

• High school education or equivalent required.
• Good typing, data collection and computer skills.
• Strong oral and written communication abilities.
• Knowledge of office procedures and general office equipment.

Responsibilities

• Greet visitors, answer phone and route messages.
• Handle mail opening, stamping and distribution.
• Collect and receipt fees, manage daily deposits and reconcile cash.
• Maintain electronic health records and process records requests.
• Schedule and coordinate staff and appointments; manage logs and reports.
• Attend trainings and meetings and keep trainings up-to-date.

Skills

Typing

Data entry

Computer skills

Oral communication

Written communication

Office procedures

Time management

Organization

Teamwork

Independent work

Education

High school education or equivalent

Job description

Office Assistant position provides support services within assigned facility. Assists in the day to day business operations.

ESSENTIAL FUNCTIONS:

• Reception - Answer telephone, fax information, take and distribute messages for staff. Greet individuals and accompanying caregivers, vendors, guests and other staff directing them to the appropriate location. The opening, date stamping, and distribution of mail. Provide contact information for community resources.
• Reimbursement - Collect and receipt fees, and make daily bank deposits. Reconcile money drawer daily. Conduct financial interviews with clients in order to assess/collect fees for services. Obtain individuals' payer information for the purpose of verifying benefits and coverage. Complete documentation regarding collection attempts.
• Records Management - Manage individuals' information in the electronic health record in accordance with agency and regulatory requirements. Scan and attach information into the individuals' electronic health record. Process requests for record information, after approval from Center Director, and within 10 days of receipt.
• Facility Security - Secure the facility at opening and closing; Assure that all monies, doors, windows, are locked at the end of each day.
• Assist in day to day operations which may vary by facility but may include: managing clinical staff's schedules, as well as reschedules and appointments not kept; manage facility's vehicle and hot spot logs; make appointment reminder calls; submit charge account documentation to the administrative office; submit work orders as needed; purchase and order supplies as needed; complete daily schedule reviews; assist in generating reports as needed; complete Rapid Access administrative Assessments.
• Meetings/Trainings - Attend meetings held for a variety of purposes, including in-service trainings. Keeps mandatory training up-to-date.

OTHER DUTIES:

• Other general office duties as assigned by direct supervisor.
• Good typing, data collection and computer skills
• Good oral and written communication skills
• Knowledge of office procedures and office machines
• Good organizational and time management skills
• Ability to interact with people in a positive and supportive manner
• Ability to work independently and as a team member

EXPERIENCE/EDUCATION REQUIRED:

High school education or equivalent required

Mount Rogers Community Services is an Equal Employment Opportunity Employer.

U. S. Patents 7,080,057; 7,310,626; 7,558,767; 7,562,059; 7,472,097; 7,606,778; 8,086,558 and 8,046,251.