Office Assistant

Express Employment Professionals - Cincinnati East; Hot Springs (AR); On-site; USD 22,000 - 25,000; Full time

Job summary

Express Employment Professionals in Hot Springs, AR is seeking a friendly, dependable person for a Customer Service & Office Support role. You will interact with customers, assist in the showroom, and help with office tasks in a busy, small-business setting.

Duties include answering calls, greeting visitors, directing customers, providing data entry for accounts, and using Microsoft Office. This role offers variety and hands-on experience across departments.

Qualifications

• Friendly and comfortable interacting with customers.
• Professional and pleasant phone manner.
• General computer knowledge, including Microsoft Office.
• Strong attention to detail.
• Accurate data entry skills.
• Ability to multitask and stay organized.
• Dependable and willing to help wherever needed.

Responsibilities

• Answer incoming phone calls and assist customers.
• Greet customers as they arrive.
• Direct customers to displays and products throughout the showroom.
• Provide friendly face-to-face and phone customer service.
• Provide bookkeeping support, including data entry for Accounts Receivable and Accounts Payable.
• Perform general computer and office tasks.
• Use Microsoft Office programs.
• Enter information accurately and pay close attention to detail.
• Multitask and assist with various duties as needed.
• Walk throughout the showroom and store departments.

Skills

Customer service

Phone etiquette

Data entry

Multitasking

Attention to detail

Reliability

Tools

Microsoft Office

Job description

CUSTOMER SERVICE & OFFICE SUPPORT

Pay: $16.00-$18.00/hour
Schedule: Tuesday-Saturday, 8:30 AM-5:30 PM

About the Position

We are looking for a friendly, dependable person to join a fun, family-owned small business! This is a great opportunity for someone who enjoys staying busy, interacting with customers, and having a variety of tasks throughout the day.

This position is not sitting at a desk all day doing the same thing. You’ll have the opportunity to work with customers, assist in the showroom, help with office tasks, and move throughout different areas of the business.

Job Duties

• Answer incoming phone calls and assist customers
• Greet customers as they arrive
• Direct customers to displays and products throughout the showroom
• Provide friendly face-to-face and phone customer service
• Provide bookkeeping support, including data entry for Accounts Receivable and Accounts Payable
• Perform general computer and office tasks
• Use Microsoft Office programs
• Enter information accurately and pay close attention to detail
• Multitask and assist with various duties as needed
• Walk throughout the showroom and store departments

What We’re Looking For

• Friendly and comfortable interacting with customers
• Professional and pleasant phone manner
• General computer knowledge, including Microsoft Office
• Strong attention to detail
• Accurate data entry skills
• Ability to multitask and stay organized
• Dependable and willing to help wherever needed

Physical Requirements

This position involves:

• Sitting, standing, and walking throughout the workday
• Walking through the showroom and back store departments
• Bending and stretching
• Lifting up to 25 pounds

Why You’ll Like It

• Fun, family-owned small business
• Variety in your day
• Customer interaction
• Opportunity to use both office and customer service skills
• $16.00-$18.00/hour

If you enjoy working with people, staying busy, and having a little variety in your workday, this could be a great opportunity for you!

About Express Employment Professionals

Express Employment Professionals cares about people. About business. About you.

We are passionate about finding good people good jobs and helping our clients reach their goals. For us, it’s personal. We live and work in Hot Springs, AR, and we are invested in the success of our associates and our clients.