Office Assistant

The Glass Guru of Edmond, OK; Edmond (OK); On-site; USD 28,000 - 36,000; Full time

Benefits offered by this job

Flexible schedule

Job summary

The Glass Guru of Edmond, OK is seeking an Office Assistant to be the first point of contact for customers. You will handle inbound calls, emails, greet walk-ins, and assist estimators with follow-ups and scheduling.

Ideal candidates are organized, detail-oriented, with strong verbal and written communication. Proficiency in Microsoft Office is required, and eligibility for company benefits follows the probation period.

Qualifications

• Pass background check and drug test.
• Apt at greeting customers and handling fronts of house.
• Proficient with Microsoft Office (Word, Excel).
• Strong organizational and time-management skills.

Responsibilities

• Answer inbound phone calls promptly during business hours.
• Respond to voicemails and messages from the answering service.
• Respond to inbound email correspondence and forward as appropriate.
• Greet customers and other walk-ins.
• Screen incoming leads/potential customers.
• Assist estimators with follow-ups on pending sales/quotes by phone and email.
• Schedule installs as needed.
• Keep the office clean and tidy.
• Other duties as assigned.

Skills

Verbal comms

Written comms

Time management

Organization

Tools

Microsoft Office

Job description

Roles & Responsibilities:

As the primary person on the front lines of customer service, the office assistant handles inbound & outbound contact with customers including, but not limited to:

• Answer inbound phone calls promptly during business hours


• Respond to any voicemails and messages from the answering service (if applicable)


• Respond to inbound email correspondence, and forward on as appropriate


• Greet customers and all other walk-ins


• Screen incoming leads/potential customers


• Assist Estimators with follow-ups on pending sales/ quotes by phone and email


• Schedule installs as needed


• Keeping office clean/tidy


• Other duties as assigned

Roles & Responsibilities:

As the primary person on the front lines of customer service, the office assistant handles inbound & outbound contact with customers including, but not limited to:

• Answer inbound phone calls promptly during business hours


• Respond to any voicemails and messages from the answering service (if applicable)


• Respond to inbound email correspondence, and forward on as appropriate


• Greet customers and all other walk-ins


• Screen incoming leads/potential customers


• Schedule estimate appointments


• Assist Estimators with follow-ups on pending sales/ quotes by phone and email


• Schedule installs as needed


• Keeping office clean/tidy


• Other duties as assigned

Benefits:

• Flexible schedule

Qualifications & Educational Requirements:

• All candidates must be able to pass initial background check and drug test

Preferred Skills:

• Excellent verbal/written communications skills


• Microsoft Office proficient (Word, Excel)


• Hardworking, motivated, with excellent organizational and time-management skills


• Eligibility for company benefits contingent upon completion of the initial employee probationary period and at the discretion of the Franchise Owner.