Office Assistant

Hireology; Cameron Park (CA); On-site; USD 42,000 - 52,000; Full time

Job summary

Hireology in Cameron Park, CA is seeking an Office Assistant to join our team. This fast-paced, people-focused role supports caregivers, clients, families, and office staff with frontline service and admin duties.

You will answer phones, coordinate onboarding, manage documents, and help keep schedules on track using WellSky and other systems. A positive, helpful attitude and strong organizational skills are essential.

Qualifications

• Excellent communication and customer service skills.
• Organized, dependable, and detail-oriented.
• Comfortable multitasking.
• Experience with WellSky, home care, healthcare, staffing, or scheduling is a plus.
• Comfortable with technology and willing to learn new systems.
• Positive, team-oriented attitude and a genuine desire to help people.

Responsibilities

• Answer phones with warm, professional service.
• Use WellSky and Zingage to manage information and communicate with caregivers and clients.
• Support caregiver onboarding, paperwork, training, and new caregiver/client introductions.
• Help coordinate new client starts and prepare welcome materials.
• Assist with caregiver call-outs and coverage needs alongside Scheduling.
• Assist within coming lead calls, gather information, and ensure timely follow-up.
• Maintain electronic and physical client/caregiver files.
• Assist with compliance tracking, documentation, and other HR tasks.
• Provide support to HR, Scheduling, Recruiting, and Client Services teams.
• Jump in wherever needed to keep the office running smoothly.

Skills

Communication

Organization

Multitasking

Team player

Tech-savvy

Tools

WellSky

Zingage

Job description

We’re looking for afriendly, organized, tech-savvyOfficeAssistantto join our Senior Helpers team! This is a fast-paced, people-focused role supporting our caregivers, clients, families, andofficeteam.

What You'll Do

• Answer phones and provide warm, professional customer service.
• UseWellSky and Zingageto manage information and communicate with caregivers and clients.
• Support caregiver onboarding, paperwork, training, andnew caregiver/client introduction visits.
• Help coordinate new client starts and prepare welcome materials.
• Assist with caregivercall-outs and coverage needsalongside the Scheduling team.
• Assist withincoming lead calls, gather information, and help ensure prospects receive timely follow-up.
• Maintain accurate electronic and physical client/caregiver files.
• Assist with compliance tracking, documentation, and other HR-related administrative tasks.
• Provide support to the HR, Scheduling, Recruiting, and Client Services teams.
• Jump in wherever needed to keep the office running smoothly and our caregivers and clients supported.

Schedule: Monday through Friday 9:00 am - 5:00 pm with on call rotation with support.

What We're Looking For

• Excellent communication and customer service skills.
• Organized, dependable, and detail-oriented.
• Comfortable multitasking
• Team Player
• Comfortable with technology and willing to learn new systems.
• Experience withWellSky, home care, healthcare, staffing, or scheduling is a plus.
• A positive, team-oriented attitude and a genuine desire to help people.

Why This Role Matters

You’ll be one of the people helping make surecaregivers feel supported, clients feel cared for, and no call, lead, or important detail falls through the cracks.

If you’re someone who enjoys people, problem-solving, and being the person the team can count on,we’d love to meet you!