Receptionist I

Canon Business Process Services, Inc.; Kalamazoo (MI); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Competitive pay & benefits

Comprehensive training and development

Employee discounts on entertainment, 


Job summary

Canon Business Process Services, Inc. is seeking a friendly, professional receptionist in Kalamazoo, MI. This role serves as the first contact for vendors, customers, job applicants, and other visitors, handling calls, greeting guests, and routing inquiries.

The position may involve coordinating transportation, filing, and basic administrative tasks. The ideal candidate has a high school diploma, about two years of receptionist experience, and strong customer service skills.

Qualifications

• High school Diploma or equivalent is required.
• 2 years direct experience as a receptionist.
• Experience in a professional office environment preferred.
• Able to operate various office equipment.
• Basic computer skills required (Word, PowerPoint).
• Excellent customer service, professional attitude and appearance a must. overtime flexibility.

Responsibilities

• Handle all incoming calls using a main or floor switchboard and route to appropriate party.
• Greet outside visitors in a professional manner.
• May sign for incoming and outgoing packages and route to the appropriate party.
• Use internal paging system and coordinate with clients for car service or messenger as needed.
• Assist with mass mailings and various administrative duties as requested by the client.
• Prepare monthly production and volume reports to measure productivity and billing charges.

Skills

Customer service

Professionalism

Overtime capable

Office equipment

Education

High school diploma or equivalent

Tools

Word

PowerPoint

Job description

Overview

Act as the first point of contact for outside visitors, vendors, etc. Greets vendors, customers, job applicants and other visitors. May arrange for transportation services when needed. Operates a switchboard typically to route incoming calls and place outgoing calls; performs related duties as required.

Responsibilities

• Handle all incoming calls, using a main or floor switchboard, routes calls to appropriate party
• Greet outside visitors in a professional manner
• May sign for incoming and outgoing packages; route to appropriate party
• Use internal paging system
• Call for car service or messenger as requested by client
• May perform filing, typing and other administrative duties as requested by client
• Assist various departments with mass mailings
• May receive and route faxesMay schedule conference room based on client requests and order catering as needed
• Due to changing technology in office automation, will be required to learn new features and functionalities of copying machines, faxes, scanning, other equipment, PBX boxes as introduced at the site
• Prepare monthly production and volume reports in order to measure productivity and prepare billing charges

Qualifications

• High school Diploma or equivalent
• 2 years direct experience as a receptionist
• Some prior experience working in a professional office environment, preferred
• Able to operate various office equipment
• Basic computer skills required (Word, PowerPoint)
• Ability to perform routine functions of various equipment and systems (internal phone directory, office directory, as well as photocopying, color copying, faxing, etc.)
• Excellent customer service, professional attitude and appearance are a must. Ability to work overtime & meet deadlines

PHYSICAL DEMANDS

• Physical activity required including bending, reaching, prolonged periods of sitting
• May lift and/or move up to 10 lbs

What We Offer:

• Competitive pay & benefits!
• Comprehensive training and development programs that prepare employees to advance from within.
• A company focused on creating a positive work and client environment.
• Employee discounts on entertainment, products, and services nationwide!

Come Join Our Team!