Office Assistant

Palacio Senior Apartments; Anaheim (CA); On-site; USD 35,000 - 50,000; Full time

Job summary

Palacio Senior Apartments in Anaheim is seeking an Office Assistant to support day-to-day operations within a vibrant 55+ community. This position requires assisting the property manager with various administrative tasks, ensuring high tenant satisfaction and efficient property operations.

The ideal candidate will possess strong organizational skills, relevant experience, and a commitment to excellent customer service. Knowledge of property management processes is a plus, as well as a proficiency in Microsoft Office applications.

Qualifications

• Must live within 15–20 minutes of Anaheim Hills.
• Strong organizational and time-management skills with 60 wpm typing speed.
• Ability to handle multiple tasks and work independently.

Responsibilities

• Assist the property manager with administrative tasks and tenant communication.
• Maintain tenant files, lease agreements, and property records.
• Respond to tenant inquiries via phone, email, or in person.

Skills

Organizational skills

Customer service abilities

Attention to detail

Problem-solving skills

Proficiency in Microsoft Office

Education

High school diploma or higher (Associate’s degree preferred)

Tools

Microsoft Office

Google Docs

OneDrive

Canva

Job description

The Office Assistant supports the day‑to‑day operations of a 55+ active community in Anaheim Hills. This role assists the property manager with administrative tasks, tenant communication, maintenance coordination, and record keeping to ensure efficient property operations and high tenant satisfaction. Full time or part time.

Key Responsibilities

Administrative Support

• Answer phones and provide front desk customer service
• Maintain tenant files, lease agreements, and property records
• Responsible for deposits and reports from the Rent Manager, when needed
• Prepare notices, flyers, correspondence, basic reports, newsletter and calendar, when needed

Tenant Relations

• Respond to tenant inquiries via phone, email, or in person
• Coordinate and prepare paperwork for move‑ins, move‑outs, and lease renewals
• Ensure compliance with lease terms and property policies
• Assist with monthly dinners for the residents, when needed

Maintenance Coordination

• Receive and track maintenance requests
• Follow up to ensure repairs are completed in a timely manner
• Maintain maintenance work orders and invoices from vendors

Financial Assistance

• Assist with rent collection and posting payments in Rent Manager
• Track late payments and prepare notices as directed
• Support budget tracking and basic accounting tasks

Qualifications

• High school diploma or higher (Associate’s degree preferred)
• Strong organizational, time‑management skills, and attention to detail; 60 wpm typing speed
• Excellent communication and customer service abilities
• Proficiency in Microsoft Office, Google Docs, OneDrive; Canva preferred
• Ability to handle multiple tasks and work independently
• Ability to use Apple computer a plus
• MUST live within 15–20 minutes of Anaheim Hills

Skills & Competencies

• Good front office and people skills
• Attention to detail, problem‑solving skills, professional demeanor
• Ability to handle confidential information
• Strong follow‑up and coordination skills