Office and Facilities Services Coordinator

National Church Residences; Dublin (OH); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Medical & Rx – 3 plan options

Nationwide network coverage

Healthcare FSA/HSA

Parental Leave paid at 100%

Dental & Vision coverage

Life & AD&D insurance

Well-being programs and EAP

Retirement plan with company match

Tuition reimbursement

PTO and holidays

Job summary

National Church Residences is seeking an Office and Facilities Coordinator to support daily corporate office operations in Central Ohio. This role requires coordinating space, services, and vendor relations to ensure a welcoming, organized workplace and smooth business operations.

The ideal candidate has 3+ years in office coordination or facilities support, excellent communication, and strong organizational skills. A valid driver's license is preferred.

Qualifications

• High School Diploma or GED required.
• Minimum of 3 years' experience in office coordination or facilities support.
• Excellent communication and interpersonal skills; fluency in English required.
• Strong organizational skills and ability to manage multiple tasks.
• Basic maintenance skills and safe tool usage.

Responsibilities

• Coordinate and support day-to-day office operations for a professional, safe workplace.
• Serve as a primary resource for workspace readiness, access, and logistics.
• Manage office supplies, equipment, and procurement activities.
• Coordinate shipping, receiving, and distribution to support operations.
• Support meetings, trainings, and company events with space and logistics.
• Liaise with property management and vendors for repairs and maintenance.
• Monitor workplace condition and perform routine upkeep and simple repairs.
• Maintain common areas and shared workspaces for cleanliness and functionality.
• Track vendor services, purchases, invoices, and completion of work.
• Promote positive workplace experience through responsive service.

Skills

Communication

Interpersonal skills

English proficiency

MS Office

Facilities maintenance

Time management

Self-management

Education

High School Diploma or GED

Tools

Power tools

Office equipment

Job description

Job Description

This Full Time role works in person Monday-Friday at our beautiful Central Ohio corporate office and weekly travels to a second, local office.

At National Church Residences, we believe every senior should lead a vibrant, healthy, and independent life. Since 1961, our mission has been to provide quality housing that meets the diverse and evolving needs of seniors. With over 340 communities across 25 states, we are the nation’s largest not-for-profit provider of affordable senior housing and the leading employer of service coordinators. In addition to residential senior communities, we offer home and community-based services and permanent supportive housing for formerly homeless and disabled individuals.

PURPOSE

As our Office and Facilities Coordinator, you will have a highly visible role coordinating and supporting daily corporate office operations to ensure a welcoming, organized, safe, and efficient workplace environment. Through office administration, employee and visitor support, vendor coordination, and facilities-related services, you will enhance the overall employee experience and ensure smooth business operations.

ESSENTIAL FUNCTIONS

• Coordinate and support the day-to-day operations of the corporate office to maintain a professional, organized, safe, and efficient work environment for employees and visitors.
• Serve as a primary resource for workplace support services, including employee workspace readiness, access management, office logistics, and general operational needs.
• Manage office supplies, workplace amenities, equipment, and other business resources by monitoring inventory levels, coordinating procurement activities, and ensuring availability of necessary materials.
• Coordinate shipping, receiving, and distribution activities to support business operations and employee needs.
• Support meetings, training sessions, and company events through coordination of space, materials, logistics, and workplace services.
• Coordinate facility-related services by serving as a liaison with property management, contractors, and service providers, ensuring maintenance requests, repairs, inspections, and other building-related matters are addressed in a timely manner.
• Monitor the physical condition of the workplace and perform routine maintenance, minor repairs, furniture assembly and relocation, and other general upkeep activities within the scope of the position.
• Maintain common areas, conference rooms, kitchens, storage spaces, and other shared work environments to support cleanliness, organization, functionality, and employee satisfaction.
• Track vendor services, purchases, invoices, and work completion to support operational effectiveness and adherence to departmental processes.
• Proactively identify workplace, maintenance, safety, and operational concerns, escalating issues and coordinating resolution as appropriate.
• Promote a positive workplace experience by delivering responsive customer service and fostering a welcoming environment for employees, visitors, vendors, and other stakeholders.
• Perform other duties as assigned in support of departmental and organizational objectives.

EXPECTATIONS

• Demonstrates and maintains a positive, professional, welcoming manner, manages time efficiently and effectively, provides leadership as a role model to promote a team approach, collaborates and participates in policy creation and appropriate problem-solving methods.
• Must adhere to all policies, procedures, terms and conditions set forth in the National Church Residences’ Employee Information Guide (EIG), the Code of Conduct, as well as any facility handbook, including but not limited to, corporate compliance, drug free workplace, safe work practices, all federal, state, local regulations and laws.
• With respect to Resident Rights, ensure all care is provided with respect and dignity for the residents/clients, their families and the staff.
• Reports all complaints made by residents/clients and/or families to the appropriate supervisors, reports all allegations of abuse, misappropriation of funds/resident property and/or any other corporate compliance, drug free workplace, safe work practices, all federal, state and local regulations and laws.
• Completes all annual education requirements timely, including but not limited to Compliance, Privacy, Security and HIPAA training and exhibits behavior as set forth by the Code of Conduct in the performance of their duties.
• Performs other duties as assigned.

Education

High School Diploma or GED required.

Experience

Minimum of 3 years' experience in office coordination, facilities support, hospitality, property management, or similar role.

Skills

Must have excellent communication, comprehension, and interpersonal skills. Must have the ability to speak, read, write and understand English, as well as the ability to make self-understood. Must have good working computer skills with basic professional computer software (Microsoft Office suite, Windows, etc.) and the capacity for learning new software systems quickly. Must be self-directed with excellent organizational skills and the ability to manage tasks and assignments concurrently. Must have basic maintenance/repair skills with the ability to safely utilize general power tools and equipment.

Travel

Rare

Licensure

Valid driver’s license, automobile insurance and compliance with National Church Residences' motor vehicle policy is required.

Vision

Normal: Consistent with standard workflow.

Daily Time Spent Activities

Rare ( R) = 0-24%; Sometimes ( S) = 25-49%; Frequent ( F) = 50-74%; Continuous ( C) = 75% plus S = Climbing F = Stooping Lifting / Carrying; F = 10-25 lbs. F = Standing F = Pushing F = 26-50 lbs. S = Sitting F = Pulling S = 51-75 lbs. F = Walking R = Driving ` R = 76 plus lbs.

Working Conditions

General Office working conditions, however worker will be subject to changing inside and/or outside temperatures which may include extreme heat (temperatures above 100 degrees) or extreme cold (temperatures below 32 degrees) and conditions that are somewhat disagreeable; elements such as noise, dust, heat and oil exist but not to the extent of being continuously disagreeable.

Consequences of Errors

Moderate monetary responsibility.

Supervision Received

General supervision: Employee generally operates by himself/herself checking with supervisor when in doubt.

Benefits

• Medical & Rx – 3 plan options to fit your budget
• choose from coverage offered through a Nationwide network for you and your family
• Complimented with a Healthcare Flexible Spending Account or Employer funded Health Savings Account Includes Fertility & Family Building Support
• Weight Management, and Chronic Condition Support
• Parental Leave paid at 100% for four weeks Coverage begins first of the month following your date of hire!
• Dental & Vision coverage for you and your family with Nationwide providers.
• Company provided Life & ADD insurance and Disability coverage.
• Supplemental benefits such as Life and AD&D for you and your family, Accident Insurance, Hospital Indemnity, and Critical Illness.
• Flexible Spending Accounts for Dependent Care and Transportation & Parking
• Well-being Programs including an enhanced EAP with mental health and work-life support, tobacco cessation, and Well-Being Your Way which offers up to $1000/year in rewards & reimbursements!
• Retirement Savings Plan offering immediate company funding at 3%, increasing up to 5% over time and an additional company match up to 5% when you contribute your own funds!
• Reimbursement for Tuition expenses
• Paid Time Off (PTO), 9 paid Holidays and Parental Paid Leave at 100% (Programs vary depending on Full Time, Part Time or Contingent Status)
• #LI-TS1

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, ancestry, military status, disability, genetic information and/or any other characteristics protected by applicable law.

National Church Residences serves more than 46,000 seniors through our array of housing and health care services. Our organization is driven by a vision to advance better living for 100,000 seniors by 2030, wherever they call home. With more than 360 communities across the U.S., we are the nation’s largest nonprofit provider of affordable senior housing and the largest manager of service coordinators. We also offer residential senior communities, home and community-based services, as well as permanent supportive housing for the formerly homeless and disabled.

National Church Residences believes in finding, recruiting, developing, and rewarding talent. We hire people with the greatest potential and then we give them the resources they need to do their best work and grow. Our employees care about each other and they enjoy working in an environment that encourages their performance at the highest levels.