Service Coordinator I - Colman Court

National Church Residences; United States; On-site; USD 25,000 - 34,000; Part time

Benefits offered by this job

Medical & Rx – multiple plan options

Healthcare FSA / HSA options

Parental leave 100% for 4 weeks

Dental & Vision coverage

Life & ADD insurance

Voluntary benefits (life, accident, IT

Flexible Spending Accounts (Dependent,

Well-being programs and rewards

Retirement program with company match

Tuition reimbursement

Paid Time Off and holidays

Job summary

National Church Residences is seeking Service Coordinators to support Colman Court in Cleveland. This part-time role offers 20 hours per week, Monday–Friday, with no evenings or weekends, and competitive pay of $21.67 per hour.

You will advocate for residents, coordinate programs, link with community resources, and help with housing and supportive services, delivering friendly, responsive customer service. Join a national nonprofit provider of affordable senior housing and health services, with

Qualifications

• Bachelor’s degree in social work or related field preferred.
• Two+ years of experience delivering social services to elderly/family populations preferred.
• Working knowledge of supportive services and local community resources.
• Ability to advocate, organize, problem-solve, and deliver measurable results for residents.

Responsibilities

• Advocate, organize, problem-solve, and deliver results for residents.
• Coordinate programs and activities for residents.
• Liaise with community agencies and network with service providers.
• Identify low-cost providers and negotiate discounts.
• Engage residents to identify needs and make referrals to services.
• Develop a Resource Directory of state/local providers.
• Sponsor educational events on health care, support, life skills, and referrals.
• Provide quality customer service and address residents' concerns.
• Assist residents in accessing community services and transportation.
• Monitor feedback from residents and families and communicate it internally.
• Manage internal/external relationships with strong communication.

Skills

Advocacy

Organizational skills

Problem-solving

Resident communication

Education

Bachelor’s degree in social work or related field

Job description

Job Description: Competitive Pay – Awesome Benefits! Work Type: Part Time– 20 hours per week Schedule: Monday-Friday, no evenings or weekends Pay: $21.67 per hour Location: 2065 W. 65th St., Cleveland, OH 44102 Colman Court- 33 units located in Cleveland, OH is a senior apartment community with a team of property management professionals that are unmatched in the area! National Church Residences is the nation’s largest provider of affordable senior housing and health care services. We are seeking Service Coordinators who will share our vision to advance better living and care for seniors!

Key Responsibilities

• Demonstrates ability to advocate, organize, problem-solve, and provide results for the residents served
• Assume responsibility for coordinating programs and activities for residents
• Serve as a liaison to community agencies, network with community service providers, and seek out new services available to residents.
• Identify low-cost service providers and/or negotiate discounts.
• Engage all residents in the building(s) to identify areas of need and make referrals to community agencies when necessary
• Develop a Resource Directory that includes a listing of state and/or local service providers
• Sponsor educational events that include subjects relating to health care, agency support, life skills and referral sources.
• Provide quality customer service to all residents, addressing concerns and assisting with basic needs
• Assist residents in acquiring and utilizing desired community services such as housekeeping, meals, transportation, personal services, financial assistance, day care counseling
• Monitor, document, and relay any feedback or concerns from residents and their families
• Manage relationships, both internally and externally exercising appropriate communication and interpersonal skills

Qualifications

• Education: Bachelor’s degree in social work or a related field preferred.
• Experience: Two or more years of experience delivering social services to elderly and/or family populations preferred.
• Working knowledge of supportive services and local community resources.
• Demonstrated ability to advocate, organize, problem-solve, and deliver measurable results for residents.

Benefits

• Medical & Rx – 3 plan options to fit your budget; choose from coverage offered through a Nationwide network for you and your family
• Complimented with a Healthcare Flexible Spending Account or Employer funded Health Savings Account Includes Fertility & Family Building Support, Weight Management, and Chronic Condition Support
• Parental Leave paid at 100% for four weeks Coverage begins first of the month following your date of hire!
• Dental & Vision coverage for you and your family with Nationwide providers
• Company provided Life & ADD insurance and Disability coverage
• Voluntary benefits such as Life & ADD for you and your family, Accident Insurance, Hospital Indemnity, Critical Illness, and Pet Coverage
• Flexible Spending Accounts for Dependent Care (with company match) and Transportation & Parking
• Well-being Programs including an enhanced EAP with mental health and work-life support, tobacco cessation, and Well-Being Your Way which offers up to $1000/year in rewards & reimbursements!
• 3-4-5 Retirement Program offering immediate company funding at 3%, increasing up to 5% over time and an additional company match up to 5% when you contribute your own funds!
• Reimbursement for Tuition expenses
• Paid Time Off (PTO) and 9 paid Holidays
• Programs vary depending on Full Time, Part Time or Contingent Status

*jointhemission2 All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, ancestry, military status, disability, genetic information and/or any other characteristics protected by applicable law.

National Church Residences serves more than 46,000 seniors through our array of housing and health care services. Our organization is driven by a vision to advance better living for 100,000 seniors by 2030, wherever they call home.

With more than 360 communities across the U.S., we are the nation’s largest nonprofit provider of affordable senior housing and the largest manager of service coordinators. We also offer residential senior communities, home and community-based services, as well as permanent supportive housing for the formerly homeless and disabled.

National Church Residences believes in finding, recruiting, developing, and rewarding talent. We hire people with the greatest potential and then we give them the resources they need to do their best work and grow.

Our employees care about each other and they enjoy working in an environment that encourages their performance at the highest levels.

Your best career move starts with National Church Residences.