Office Administrator & Sales Coordinator

GrandCare Systems®; San Marcos (CA); On-site; USD 40,000 - 50,000; Full time

Job summary

GrandCare Systems is seeking an organized, energetic Office Administrator & Sales Coordinator to support our office operations and sales team in a fast-paced environment. This entry level role is ideal for someone looking to start a career in sales or marketing and who thrives in a busy, sometimes chaotic setting.

The position is fully in-office with no remote option. You will handle calls, scheduling, data entry, shipping, mail, and general admin tasks, while supporting the sales team with

Qualifications

• High school diploma or equivalent.
• Must be 18+ with a valid driver’s license.
• Not remote; in-office work required.
• Proficient in email and Google Workspace.
• Strong written and verbal communication.
• Professional phone presence.
• Excellent grammar, spelling and proofreading.
• Able to learn new software quickly.
• Detail-oriented with strong organizational skills.
• Able to manage multiple tasks to completion.

Responsibilities

• Answer calls professionally and route to team.
• Make outbound calls and send prospecting emails.
• Assist sales with scheduling and follow-ups.
• Enter and maintain customer data.
• Prepare, package, and ship equipment and materials.
• Receive and organize incoming shipments.
• Sort mail and manage office inventory.
• Maintain a clean, professional office environment.
• Prepare documents, spreadsheets, and reports.
• Monitor shared inboxes and route inquiries.
• Support additional office and administrative projects.

Skills

Organizational skills

Communication skills

Multitasking

Phone etiquette

Detail-oriented

Time management

Education

High School Diploma

Tools

Google Workspace

Job description

GrandCare Systems is seeking a highly organized, energetic, and dependable Office Administrator & Sales Coordinator to support our office operations and sales team. The ideal candidate is a self-starter who works quickly, accurately, and independently. They are dependable, resourceful, comfortable using technology, and willing to help wherever needed. They take ownership of their responsibilities, communicate professionally, and do not need to be reminded to complete assigned tasks. This entry level role is perfect for someone looking for a career in sales or marketing and thrives in a busy, fun and sometimes chaotic environment.

This is a fully in-office position. Remote work is not available.

Key Responsibilities:

• Answer incoming phone calls professionally and route calls to the appropriate team member
• Make outbound cold calls and send prospecting and follow-up emails
• Assist the sales team with scheduling, lead follow-up, and administrative tasks
• Enter and maintain accurate customer and prospect information
• Prepare, package, box, and ship equipment and other materials
• Receive and organize incoming shipments
• Check, sort, and distribute incoming mail
• Manage office inventory and order supplies as needed
• Maintain a clean, organized, and professional office environment
• Clean common office areas and complete routine office-cleaning tasks
• Prepare documents, spreadsheets, correspondence, and reports
• Monitor shared email inboxes and respond to or route inquiries
• Assist with additional office, sales, and administrative projects as assigned

Requirements:

• Must be at least 18 years old
• Must have a high school diploma or equivalent
• Must have a valid driver's license and reliable transportation
• Must be available to work in the office; this is not a remote or hybrid position
• Proficient in email and Google Workspace, including Gmail, Google Docs, Google Sheets, and Google Drive
• Computer savvy and able to learn new software and systems quickly
• Strong written and verbal communication skills
• Excellent grammar, spelling, and proofreading skills
• Professional and confident phone presence
• Comfortable making cold calls and sending sales outreach emails
• Strong organizational skills and attention to detail
• Able to manage multiple responsibilities and follow tasks through to completion