Office Administrator (Part-Time)

PGW New Branding; Houston (TX); On-site; USD 38,000 - 46,000; Full time

Benefits offered by this job

401(k) retirement plan with company 2x

Job summary

PGW New Branding in Houston seeks an Office Administrator to support daily operations at the auto glass branch and calibration center. You will coordinate customer service, scheduling, billing, and documentation while maintaining accurate records and assisting both warehouse and technician teams.

This role serves as a key contact for customers, vendors, and staff, ensuring smooth workflows, timely service, and high customer satisfaction.

Qualifications

• High school diploma or equivalent; associate degree or administrative certification preferred.
• 2+ years of administrative, customer service, or office support experience.
• Strong organizational skills with the ability to multitask and prioritize in a fast-paced environment.
• Excellent verbal and written communication skills.
• Proficient in Microsoft Office (Word, Excel, Outlook) and ability to learn internal systems (scheduling, invoicing, HRIS).
• Detail-oriented with strong data entry accuracy and problem-solving skills.
• Ability to collaborate with cross-functional teams (technicians, warehouse, management).
• Customer-focused mindset with a professional and courteous demeanor.
• Basic understanding of billing, invoicing, or insurance claims is a plus.

Responsibilities

• Serve as the primary administrative support for branch operations, including answering phones, responding to emails, and greeting customers professionally.
• Process work orders, invoices, and payments accurately and in a timely manner.
• Handle basic accounting tasks such as cash handling, daily deposits, and reconciliation support.

Skills

Organizational skills

Communication skills

MS Office

Data entry

Team collaboration

Customer service

Problem-solving

Education

High school diploma

Associate degree

Administrative certification

Tools

HRIS

Scheduling software

Invoicing software

Job description

Houston
3901 Airline Dr
Houston, TX 77022, USA

Houston
3901 Airline Dr
Houston, TX 77022, USA

Job Summary: The Office Administrator is responsible for supporting daily administrative operations within an auto glass branch and calibration center. This role ensures efficient coordination of customer service, scheduling, billing, and documentation while maintaining accurate records and supporting both warehouse and technician teams. The Office Administrator serves as a key point of contact for customers, vendors, and internal staff, helping to ensure smooth workflow, timely service delivery, and a high level of customer satisfaction.

Key Responsibilities & Duties:

• Serve as the primary administrative support for branch operations, including answering phones, responding to emails, and greeting customers in a professional manner.
• Process work orders, invoices, and payments accurately and in a timely manner.
• Handle basic accounting tasks such as cash handling, daily deposits, and reconciliation support.

Qualifications & Skills:

• High school diploma or equivalent required; associate degree or administrative certification preferred.
• 2+ years of administrative, customer service, or office support experience (distribution, automotive, or service industry preferred)
• Strong organizational skills with the ability to manage multiple tasks and prioritize effectively in a fast-paced environment.
• Excellent verbal and written communication skills.
• Proficient in Microsoft Office (Word, Excel, Outlook) and ability to learn internal systems. (e.g., scheduling, invoicing, HRIS).
• Detail-oriented with strong data entry accuracy and problem-solving skills.
• Ability to work collaboratively with cross-functional teams (technicians, warehouse, management)
• Customer-focused mindset with a professional and courteous demeanor.
• Basic understanding of billing, invoicing, or insurance claims processes is a plus.

Work Environment & Physical Requirements (if applicable)

• Primarily office-based within a warehouse/distribution and automotive service environment.
• Frequent interactions with customers, technicians, and warehouse personnel in a fast-paced setting.
• May be exposed to moderate noise levels and varying temperatures typical of a warehouse or service center.
• Ability to sit for extended periods while working on a computer, with occasional standing, walking, and light lifting. (up to 20 lbs)
• Occasional need to move between office, warehouse, and service/calibration areas.
• Must be able to maintain focus and accuracy in a busy, customer-facing environment.

Benefits & Compensation:

• 401(k) retirement plan with company match.

Compensation: $19.00

Qualifications

Skills

Behaviors

:

Motivations

:

Education

Experience

Licenses & Certifications

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.