Branch Office Administrator - Auto Glass & Service

PGW Auto Glass; Houston (TX); On-site; USD 26,000 - 34,000; Full time

Benefits offered by this job

401(k) retirement plan

Job summary

PGW Auto Glass is seeking an Office Administrator to support daily administrative operations at our Houston branch and calibration center. You will coordinate customer service, scheduling, billing, and documentation while maintaining accurate records to aid technicians and warehouse staff.

The role requires 2+ years in office support, strong organizational and communication skills, and proficiency with Microsoft Office.

Qualifications

• High school diploma or equivalent required; associate degree or administrative certification preferred.
• 2+ years of administrative, customer service, or office support experience (distribution, automotive, or service industry preferred)
• Strong organizational skills with ability to manage multiple tasks in a fast-paced environment.
• Excellent verbal and written communication skills.
• Proficient in Microsoft Office (Word, Excel, Outlook) and ability to learn internal systems (scheduling, invoicing, HRIS).
• Detail-oriented with strong data entry accuracy and problem-solving skills.
• Ability to work collaboratively with cross-functional teams (technicians, warehouse, management)
• Customer-focused mindset with a professional and courteous demeanor.
• Basic understanding of billing, invoicing, or insurance claims processes is a plus.

Responsibilities

• Serve as the primary administrative support for branch operations, including answering phones, responding to emails, and greeting customers in a professional manner.
• Process work orders, invoices, and payments accurately and in a timely manner.
• Handle basic accounting tasks such as cash handling, daily deposits, and reconciliation support.

Skills

Administrative experience

Customer service

Organizational skills

Communication skills

Data entry accuracy

Cross-functional collaboration

Education

High school diploma or equivalent

Associate degree or admin certification preferred

Tools

Microsoft Office

Job description

PGW Auto Glass is seeking an Office Administrator to support daily administrative operations at our Houston branch and calibration center. You will coordinate customer service, scheduling, billing, and documentation while maintaining accurate records to aid technicians and warehouse staff.

The role requires 2+ years in office support, strong organizational and communication skills, and proficiency with Microsoft Office.