Office Administrator: Chattanooga Location

Roper Laser Co Inc; Chattanooga (TN); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

401(k) plan with company match

Health insurance participation

15 PTO days + holidays

Job summary

Roper Laser Co. Inc. is seeking a friendly, organized Office Administrator for its Chattanooga location. This full-time role serves as the first contact for customers and visitors, providing administrative, sales, and operational support.

The position emphasizes customer service, front desk management, and teamwork in a retail/office setting in Chattanooga, Tennessee. Schedule is Monday–Friday, 8:00 AM–5:00 PM with 401(k) and health insurance options.

Qualifications

• Customer service experience in reception, retail, or similar role preferred.
• Excellent verbal and written communication with a customer-first mindset.
• Comfortable using basic computer programs and POS systems.
• Strong multitasking, time-management, and organizational skills.
• Friendly, dependable, and professional when interacting with customers and team.
• Ability to adapt and stay effective in a dynamic environment.

Responsibilities

• Welcome visitors and customers with a warm, professional attitude.
• Assist customers with browsing, product questions, and purchases.
• Support sales by operating the POS system and providing customer service.
• Manage front desk, answer phones and respond to emails.
• Handle mail, packages, and shipments.
• Keep reception and shopping areas clean and organized.
• Assist with light administrative duties and operations tasks.

Skills

Customer service

Communication

Technology

Organization

Professionalism

Adaptability

Tools

POS systems

Microsoft Word

Microsoft Excel

Job description

Office Administrator: Chattanooga Location

Roper Laser Co. Inc. is seeking a friendly, organized, and customer-focused Office Administrator to support the day-to-day operations of its Chattanooga location. This full-time position is in Chattanooga, Tennessee serves as an important first point of contact for customers and visitors while providing administrative, sales, and operational support to the office.

Key Responsibilities:

• Welcome visitors and customers with a warm, professional, and helpful attitude.
• Assist customers with browsing merchandise, answering product questions, and completing purchases.
• Support sales activities by operating the company’s point-of-sale (POS) system and providing knowledgeable customer service.
• Manage the front desk, including answering incoming phone calls and responding to emails.
• Handle incoming and outgoing mail, packages, and shipments.
• Maintain a clean, organized, and welcoming reception and shopping area.
• Keep merchandise displays and inventory areas organized and properly maintained.
• Assist with light administrative duties and other operational tasks as needed.
• Help ensure customers receive a positive and efficient experience from the moment they enter the office.

What we are looking for:

• Customer Service Experience: Previous experience in reception, customer service, retail sales, or a similar customer-facing role is highly preferred.
• Communication: Excellent verbal and written communication skills with a strong customer-first mindset.
• Technology: Comfortable using basic computer programs, including Microsoft Word and Excel, as well as point-of-sale systems.
• Organization: Strong multitasking, time-management, and organizational skills.
• Professionalism: Friendly, dependable, and professional when interacting with customers, clients, and team members.
• Adaptability: Ability to work effectively in a dynamic environment while managing multiple responsibilities.
• Job Type: Full-time
• Location: Chattanooga, Tennessee
• Schedule: Monday-Friday, 8:00 AM-5:00 PM
• 401(k) plan with company match
• Health insurance participation
• 15 paid time-off (PTO) days plus standard holidays