Business Support Representative

Johnson Service Group, Inc.; Chattanooga (TN); On-site; USD 25,000 - 28,000; Full time

Job summary

Johnson Service Group, Inc. is seeking a detail-oriented Business Support Representative in Chattanooga for a 12-month contract. You will provide essential administrative support, handle records and data entry, and assist with procurement and facilities tasks.

The role involves front-desk duties, visitor reception, and cross-functional coordination with teams across budgeting, reporting, and operations. A high school diploma is required, with preferred clerical experience and strong Microsoft

Qualifications

• High School Diploma or equivalent required; post-secondary coursework is a plus.
• Experience in clerical, office administration, or customer service preferred.
• Strong Microsoft Office skills and excellent English communication.

Responsibilities

• Provide day-to-day administrative and operational support across management services.
• Handle records, document control, and data entry for reports and logs.
• Greet visitors, answer phones, route inquiries, and support procurement and facilities needs.
• Collaborate across budget, accounting, and office operations as backup to teammates.

Skills

Microsoft Office

Data entry

Communication skills

Organizational skills

Front desk

Records management

Cross-functional support

Education

High School diploma

Tools

Office software

Job description

Business Support Representative (Level C)Location: Chattanooga, TN (Chattanooga Office Complex – COC)Position Type: 12-Month ContractPay Rate: Up to $19.50/hour (Depending on Experience)Target Schedule: September 29, 2026 – September 29, 2027Schedule: Full-Time, Monday – FridayAbout the RoleAre you an organized, detail-oriented administrative professional looking to build your career with a premier energy leader? We are seeking a dependable Business Support Representative to join our team at the Chattanooga Office Complex.In this role, you will provide critical day-to-day administrative and operational support across core management services. From document control and records management to financial tracking support and executive reception, you will serve as a vital coordinator keeping office operations running seamlessly.Key ResponsibilitiesRecords & Document Control: File, organize, and maintain critical business correspondence, operating procedures, tracking logs, maintenance schedules, and technical documents.Information & Data Processing: Gather, compile, and input business data into enterprise management software to generate standard operational reports.Administrative Coordination: Handle mail distribution, copy/assemble project materials, and assist with procurement, facilities, and equipment tracking needs.Office & Reception Management: Serve as the front-desk point of contact—welcoming visitors, answering/directing phone inquiries, and routing communication across departments.Cross-Functional Team Support: Provide multi-functional assistance across budget/accounting, business reporting, and office operations, offering reliable backup to team members as needed.What We’re Looking ForEducation: High School Diploma or equivalent required (Post-secondary business, administrative, or coursework is a plus).Experience: Previous clerical, office administration, or customer service experience preferred.Software Proficiency: Strong familiarity with standard desktop tools (Microsoft Office Suite: Word, Excel, Outlook) and standard typing/data entry skills.Communication Skills: Excellent verbal and written communication skills, including solid English grammar, spelling, and punctuation.Organizational Mastery: High attention to detail with proven ability to maintain accurate filing systems, manage records, and operate standard office equipment.Professional Demeanor: Ability to maintain positive, productive working relationships with both internal teams and external visitors.Why Apply?Stability: Full-time hours on a year-long contract with a stable schedule.Foot in the Door: Gain valuable corporate experience supporting large-scale utility and energy management operations.#D300