Office Administrator

The Manufacturers' Association; York (York County); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

Group Medical Insurance

Dental and Vision

Life Insurance

Short-term Disability

SIMPLE 401k

Paid Holidays

Job summary

Hively Landscapes, a York County landscaping contractor, seeks an Office Administrator to support the Sales Team and Business Office. This role handles client interactions, invoicing, payroll, HR duties, and general office operations in a fast-paced, team-focused environment.

The successful candidate will manage payroll, onboarding, DOT compliance, and records, while maintaining excellent communication with clients and colleagues. Schedule is Monday–Friday, 8:00 am–4:30 pm, full-time.

Qualifications

• Payroll and Human Resource experience preferred.
• Experience in a similar role within landscaping or service-oriented industry is a plus.
• Proficiency with Microsoft Office 365, Teams, Excel and email management.

Responsibilities

• Customer Service: answer calls, provide information, ensure positive experience.
• Invoicing & Receivables: generate invoices, reconcile billing, process deposits, assist collections.
• Payroll & Human Resources: process payroll, onboarding, DOT compliance, workers comp/unemployment docs.
• Office Operations: manage telephone, subcontractor compliance, policy adherence, event coordination.

Skills

Payroll experience

HR experience

Detail oriented

Organized

Communication skills

Teamwork

Multitasking

Tools

Microsoft Office 365

Microsoft Teams

Excel

Email management

Proprietary software

Job description

Hively Landscapes, a prominent landscaping company in York County, is a full-service contractor providing design, installation, and maintenance.They offer a professional work environment and excellent employee compensation and benefits. Their technology forward Company is always looking for motivated individuals who are interested in joining a team that is focused on delivering only the very best service and products to our customers.

Job Description

As a part of the Business Operations team, the Office Administrator role is first impression for clients, leads, business partners, and employees; playing a crucial role in ensuring the smooth and efficient operation of the office.

The role is responsible for supporting the Sales Team and Business Office operations. This includes managing administrative tasks and contributing to overall productivity of the workplace by utilizing highly organized, detailed-oriented skills.

Responsibilities

Customer Service:

• Answer incoming calls in a professional and friendly manner.
• Provide information about our services and address customer inquiries.
• Interact with clients professionally, ensuring a positive customer experience.
• Collaborate with the team to ensure client satisfaction and timely issue resolution.

Invoicing & Receivables:

• Generate accurate and timely client invoices using designated software.
• Collaborate with the finance team to reconcile billing discrepancies.
• Communicate with clients regarding billing inquiries and resolve any concerns.
• Process deposits from various forms of payment
• Assist in collections process, maintaining appropriate documentation

Payroll & Human Resources:

• Efficiently process payroll for employees, ensuring accuracy and compliance.
• Remain updated on payroll regulations and contribute to compliance efforts.
• Employee On-Boarding and Personnel Record Maintenance
• Ensure DOT Compliance up to date with State regulations
• Manage Workers Comp and Unemployment processing and documentation

Office Operations:

• Telephone Management
• Subcontractor compliance to meet insurance and HIC requirements
• Compliance and Policy Adherence – ensure adherence to company policies and procedures, assisting in maintaining compliance with relevant regulations.
• Event Coordination – assist in the planning and coordination of office events, meetings, and celebrations. Arrange catering, set up meeting rooms, and manage logistics for events.

Requirements

• Payroll and Human Resource experience is preferred
• Previous experience in a similar role, preferably in a landscaping or service-oriented industry
• Proficiency in working with computer programs to manage data and digital communications. Systems used daily include Microsoft Office 365, Microsoft Teams, Excel, email management, proprietary business software
• Ability to multitask and enjoys a fast-paced work environment
• Detail oriented, organized, and motivated
• Works well with a team
• Excellent written and verbal communication skills
• Proactive and Organized individual
• Positive Attitude

Full-Time, Schedule, 8:00 am – 4:30 pm, Monday through Friday

Benefits

• Group Medical Insurance
• Dental and Vision
• Life Insurance
• Short-term Disability
• SIMPLE 401k
• Paid Holidays