Office Administrator

Eastern Connecticut Health Network (ECHN); Vernon (CT); On-site; USD 35,000 - 55,000; Full time

Job summary

An established healthcare organization is seeking an Office Administrator to join their team. This entry-level role involves performing clerical tasks, managing daily operations, and maintaining effective communication with patients and staff. The ideal candidate will possess strong organizational skills, a commitment to customer service, and proficiency in Microsoft Office applications. This position offers a dynamic work environment where you will contribute to essential administrative functions that support the healthcare team's mission. If you are detail-oriented and eager to make a difference in a healthcare setting, this opportunity is perfect for you.

Qualifications

• At least one year of office experience, proficient in Outlook and Word.
• Strong communication and customer service skills are essential.

Responsibilities

• Manage daily courier service and cash reconciliations.
• Handle incoming mail and support special projects as needed.

Skills

Microsoft Outlook

Microsoft Word

Communication Skills

Customer Service

Detail-oriented

Education

High school diploma or equivalent

Job description

Join to apply for the Office Administrator role at Eastern Connecticut Health Network (ECHN).

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Join to apply for the Office Administrator role at Eastern Connecticut Health Network (ECHN).

Full-Time, 40 hours a week. Location is Middlebury, CT.

Position Summary

The Administrator is responsible for performing clerical services and has the ability to identify problems and recommend solutions. This position utilizes communication/interpersonal skills to establish and maintain cooperative relationships with patients, families, physicians, vendors, and staff.

Education/Certification

• High school diploma or equivalent.

Experience

• At least one (1) year working in an office setting with experience in Outlook and Microsoft Word.

Competencies

• Ability to prioritize and communicate clearly while working independently in a team environment.
• Maintains integrity of MPP systems, equipment, and business.
• Commitment to customer service with a pleasant, professional telephone demeanor.
• Adherence to MPP Confidentiality Agreement.
• Detail-oriented and organized.
• Flexible and willing to adjust the scope to meet the needs of the business.
• Strong written and verbal communication with co-workers and patients, using the English language to communicate appropriately and clearly to team members and other healthcare team members.

Essential Duties and Responsibilities

Disclaimer: Job descriptions are not intended to be exhaustive lists of all responsibilities, skills, efforts, or working conditions associated with the job. They are intended to be accurate reflections of the principal duties and responsibilities of this position. These responsibilities and competencies may change from time to time.

• Manage the daily courier service, troubleshooting, route changes, etc.
• Responsible for all deposits and cash reconciliations. Maintain daily deposit log.
• Log and distribute (via scans and email) manual charges to charge entry staff.
• Print and submit all secondary claims.
• Support RCM team as needed.
• Registrations.
• Collections: account flags, bad addresses.
• Handle all incoming mail, including lockbox material. Go to the post office as needed. Sort and distribute as needed.
• Answer phones as needed and handle or escalate as warranted.
• Support special projects as needed.

Seniority level

• Entry level

Employment type

• Full-time

Job function

• Administrative

Industries

• Hospitals and Health Care and Medical Practices