Office Administrator

H2O Care Partners; Town of Hartland (WI); On-site; USD 34,000 - 54,000; Full time

Job summary

H2O Care Partners is seeking an Office Administrator to manage billing inquiries, prepare estimates and invoices, and assist with scheduling as needed. The role emphasizes strong customer service, communication, and organizational skills in a fast-paced office.

Responsibilities include answering billing and service calls, responding to invoices and account balances, processing estimates, generating invoices, and supporting accounts receivable/payable and light collections as required.

Qualifications

• Experience handling billing inquiries and invoicing preferred.
• Strong communication and organizational abilities.
• Ability to work with accounts receivable/payable and light collections.

Responsibilities

• Answer and manage incoming billing and customer service phone calls.
• Respond to inquiries regarding invoices, payments, and balances.
• Prepare and process estimates.
• Generate and distribute invoices accurately and timely.
• Assist with accounts receivable/payable, including tracking payments.
• Light collection activities as needed.
• Assist with scheduling appointments, service calls, or projects.

Skills

Customer service

Communication

Organizational skills

Billing inquiries

Tools

Billing software

Invoicing software

Job description

Brief Description
Position Title: Office Administrator
Job Description: This role is responsible for managing customer billing inquires, preparing estimates and invoices, processing accounts receivable and accounts payable, performing light collections activities, and assisting with scheduling as needed. The ideal candidate will possess strong customer service, communication, and organizational skills.
DutiesInclude but not limited to the following

• Answer and manage incoming billing and customer service phone calls
• Respond to customer inquiries regarding invoices, payments, and account balances
• Prepare and process estimates
• Generate and distribute invoices accurately and timely
• Assist with accounts receivable, including payment tracking and account reconciliation
• Assist with accounts payable with vendor invoices and payment preparation
• Conduct light collection efforts, including follow-up calls and emails on past-due accounts
• Assist with scheduling appointments, service calls, or projects as needed
• Provide general administrative support and assist with other office duties as assigned.