Office Administrator

TAB Construction; Shokan (NY); On-site; USD 30,000 - 39,000; Full time

Job summary

TAB Construction is seeking an Office Administrator to manage front desk duties and support the growing team in Andes, NY. The role entails handling leads, client follow-up, scheduling, and maintaining organized administrative processes.

The ideal candidate will have 2+ years of experience as an Administrative Assistant or in similar roles, with strong communication, calendar management, and a proactive, reliable approach. Construction-related experience is helpful but not required.

Qualifications

• 2+ years of experience in an Administrative Assistant, Office Coordinator, Receptionist, Customer Service Representative, or similar administrative role
• Strong phone, communication, and customer service skills
• Experience with appointment scheduling, calendars, and administrative coordination
• Proactive mindset, reliability, and team orientation

Responsibilities

• Lead intake & client follow-up: respond to inquiries, follow up with prospects, gather information, schedule appointments, maintain forms
• Reception & front office: greet visitors, answer calls, maintain organized front office
• Administrative & team support: provide day-to-day admin support, payroll follow-ups, organize paperwork, assist with scheduling and communications

Skills

Administrative support

Customer service

Communication

Calendar management

Job description

Office Administrator

TAB Construction

Andes, NY | Full-time | $22-$28/hour

TAB Construction is growing, and we are looking for an organized, personable, and proactive Office Administrator to help create an exceptional experience for our clients while keeping our office and administrative operations running smoothly.

Since 2010, TAB Construction has specialized in custom home builds and renovations. Our work is built around quality craftsmanship, precision, thoughtful execution, and strong client relationships. We believe successful projects start with trust, transparency, and clear communication, and this position will play an important role in delivering that experience from the very first interaction.

While you will serve as a welcoming first point of contact for visitors and callers, you will also help manage incoming leads, follow up with prospective clients, schedule appointments, and support the administrative needs of our growing team.

If you enjoy variety, take pride in staying organized, and like being the person who helps keep things moving, we would love to hear from you.

What You'll Do

Lead Intake & Client Follow-Up

• Respond promptly to incoming leads and inquiries by phone and other communication channels
• Follow up with prospective clients and help move them to the next step in the process
• Ask qualifying questions and gather the information our team needs
• Schedule appointments and coordinate calendars
• Create and maintain lead intake forms and ensure client information is accurate and organized
• Help ensure prospective clients receive timely, professional communication from their first interaction with TAB Construction

Reception & Front Office Support

• Serve as a welcoming and professional first point of contact for visitors, clients, and vendors
• Greet guests as they arrive at our office
• Answer, screen, and direct incoming phone calls
• Help maintain a professional and organized front office environment
• Create a positive first impression for everyone who interacts with TAB Construction

Administrative & Team Support

• Provide day-to-day administrative and office support
• Assist with payroll follow-ups and other administrative responsibilities
• Help organize paperwork, information, forms, and internal processes
• Support the team with scheduling, communication, and follow-through
• Identify opportunities to improve organization and administrative efficiency
• Step in where needed to help reduce administrative burdens and keep the office running smoothly

What We're Looking For

The right person for this role is organized, friendly, dependable, and proactive. You should be comfortable communicating with clients, managing multiple priorities, and taking ownership of the details that keep an office and customer experience running smoothly.

Ideally, you have:

• 2+ years of experience as an Administrative Assistant, Office Coordinator, Receptionist, Customer Service Representative, or in a similar administrative role
• Strong phone, communication, and customer service skills
• The ability to make clients and visitors feel welcome and comfortable
• Experience with appointment scheduling, calendars, and administrative coordination
• Excellent organization and follow-through
• Strong attention to detail and the ability to manage multiple tasks
• Comfort using computers, email, calendars, spreadsheets, and other office systems
• A proactive mindset and willingness to take initiative
• Reliability, professionalism, and a positive, team-oriented attitude

Experience in construction, residential construction, home services, real estate, or a related industry is helpful but not required.

Why TAB Construction?

At TAB Construction, we take pride in more than the homes we build. We focus on building strong relationships with our clients through clear communication, thoughtful planning, and a commitment to quality throughout the construction process.

As our company continues to grow and our office becomes an increasingly important hub for clients and visitors, we are looking for someone who can help us deliver a professional, responsive, and organized experience from the first phone call through every stage of the client relationship.

This is an opportunity to become an important part of a growing construction company and make a real impact on how efficiently our team operates.