Office Administrator

Sierra Executive Solutions Inc; Reno (NV); On-site; USD 32,000 - 52,000; Full time

Job summary

Sierra Executive Solutions, Inc. is recruiting for an Office Administrator on-site in downtown Reno, NV. The role supports the front office, accounting, and customer service, requiring strong organization and multi-tasking abilities.

Ideal candidates have 2+ years in Office Administration, solid written and verbal communication, and proficiency with Outlook and Excel; Newstar is a plus. Local applicants preferred for this on-site opportunity.

Qualifications

• 2+ years experience in Office Administration is preferred.
• Exceptionally organized, with strong attention to detail and follow-through
• Excellent verbal and written communication skills
• Strong interpersonal skills and a professional, customer-focused demeanor
• Ability to manage multiple priorities and deadlines simultaneously
• Proficient in Outlook and Excel, with a willingness and ability to learn Newstar
• Prior reception, administrative, or customer service experience preferred
• Comfortable working in a fast-paced office environment with frequent interruptions

Responsibilities

• Reception & Front Office: Greet visitors, homebuyers, and trade partners in a warm, professional manner
• Accounting Administration: Receive, sort, and process incoming invoices; route for approval and coding; support Accounts Payable
• Customer Service Administration: Enter, track, and update homeowner work orders; schedule appointments and service visits; coordinate between homeowners, trade partners, and the Customer Service Manager

Skills

Office administration

Organized

Attention to detail

Verbal communication

Written communication

Interpersonal skills

Multitasking

Outlook

Excel

Learning Newstar

Tools

Outlook

Excel

Newstar

Job description

Sierra Executive Solutions, Inc. (SES) is a 3rd party search firm recruiting for a homebuilder client's Office Administrator career opportunity. This is an on-site role in downtown Reno, NV and local applicants will be given preference.

Position Summary

The Office Administrator is the organizational backbone of the front office, providing a welcoming first point of contact for visitors and callers while supporting the accounting and customer service functions behind the scenes. This role requires someone who is highly organized, detail-oriented, and comfortable juggling multiple ongoing responsibilities without letting anything fall through the cracks.

Responsibilities

Reception & Front Office

• Greet visitors, homebuyers, and trade partners in a warm, professional manner
• Maintain a tidy, organized, and welcoming front office/reception area

Accounting Administration

• Receive, sort, and process incoming invoices; route for approval and coding
• Assist with data entry and recordkeeping to support Accounts Payable
• Maintain organized digital and physical filing of accounting documents
• Support the accounting team with light administrative tasks as needed

Customer Service Administration

• Enter, track, and update homeowner work orders in the system
• Make confirmation calls to homeowners for scheduled appointments and service visits
• Coordinate scheduling between homeowners, trade partners, and the Customer Service Manager
• Maintain accurate, up-to-date records of service requests and follow-ups
• Communicate professionally with homeowners regarding scheduling and status updates

Qualifications

• 2+ years experience in Office Administration is preferred.
• Exceptionally organized, with strong attention to detail and follow-through
• Excellent verbal and written communication skills
• Strong interpersonal skills and a professional, customer-focused demeanor
• Ability to manage multiple priorities and deadlines simultaneously
• Proficient in Outlook and Excel, with a willingness and ability to learn Newstar
• Prior reception, administrative, or customer service experience preferred
• Comfortable working in a fast-paced office environment with frequent interruptions