Office Administrator

Superior Plus Propane; Placerville (CA); On-site; USD 28,000 - 30,000; Full time

Job summary

Superior Plus Propane is seeking an Office Administrator to handle incoming calls, assist walk-in customers, and process orders at our Placerville location. You will work with the service team to resolve issues and provide friendly, professional support.

The role requires a high school diploma, two years of customer service, and proficiency in Microsoft Word and Excel. The position offers hourly pay between $20.00 and $22.00, with overtime as needed and opportunities for growth.

Qualifications

• High school diploma/GED required.
• Two years of customer service.
• Strong attention to detail.
• Proficiency with Microsoft Office (Word/Excel).
• Ability to multi-task and prioritize workload.
• Legal Authorization to work in the US is required.

Responsibilities

• Handle incoming requests and calls from customers promptly.
• Assist and support walk-in customers at location. Contact customers to answer inquiries, resolve concerns and create new business.
• Process orders and complete forms/applications as required to fulfill customer requests.
• Assist sales team with incoming requests and outbound notification for new services and products.
• Support additional CSC needs and requirements as assigned.
• Overtime hours and weekends may be required when business needs require it.
• Other duties as assigned.

Skills

Customer service

MS Office

Multitasking

Attention to detail

Education

High school diploma/GED

Tools

Microsoft Office

Job description

Superior Plus Propane is currently seeking a highly motivated Office Administrator whose role is to answer incoming calls from customers regarding service and appliance, walk-in support, deposits and inventory. Professionally and efficiently work with customers to resolve issues in a positive manner.

What you'll do:

• Professionally handle incoming requests and calls from customers while ensuring that issues are resolved accurately and promptly.
• Assist and support walk in customers at location. Contact customers to answer inquiries, resolve concerns and create new business.
• Process orders and complete forms/applications as required to fulfill customer requests
• Assist sales team with incoming requests and outbound notification for new services and products.
• Support additional CSC needs and requirements as assigned
• Employees may be required to work overtime hours and weekends when business needs require it.
• Other duties as assigned.

What you bring:

• High school diploma/GED required.
• Two years of customer service
• Strong attention to detail
• Proficiency with Microsoft office (Word/Excel)
• Ability to multi-task and prioritize workload

• Legal Authorization to work in the US is required. We will not sponsor individuals for employment visas now or in the future for this job opening.

The hourly rate ranges from $20.00 - $22.00, with flexibility for highly qualified candidates based on industry experience, CDL/Hazmat endorsements, and technical expertise.

Please note the compensation information shown above is a general guideline only. Salaries are based upon candidate skills, experience, and qualifications, geographical location, as well as market and business considerations.

Here at Superior Plus Propane, we are an equal opportunity employer committed to the inclusion and accommodation of all individuals, we welcome all qualified candidates to apply. If you have an accommodation need during the recruitment & selection process, we encourage you to connect with us at [e-mail] let us know how we can enhance your experience.