Office Administrator

West Shore; Pinellas Park (FL); On-site; USD 35,000 - 45,000; Full time

Job summary

West Shore Home is seeking an Operations Administrator to support various business functions and handle administrative tasks in their Tampa, FL office. The role involves maintaining office supplies, welcoming customers, processing payments, and assisting with new hire onboarding. Ideal candidates will exhibit strong organizational skills and be ready to thrive in a fast-paced environment.

Benefits

Multiple health insurance options

401K retirement plan with company match

Paid holidays and paid time off (PTO)

Continued training & leadership development opportunities

Unlimited professional and personal growth potential

Qualifications

• Administrative or office management experience in a fast-paced environment is preferred.

Responsibilities

• Order supplies for the office and maintain showroom appearance.
• Process customer payments and greet visitors.
• Onboard new hires and coordinate travel arrangements.

Skills

Organization

Attention to Detail

Initiative

Education

High School Diploma or equivalent

Job description

We are on a mission to do something that has never been done before – to build the first nationwide home remodeling brand. That requires a high level of imagination, commitment, and determination from people who take extreme ownership of their circumstances. We are proud that our commitment to culture has earned us the 2024 Top Workplaces USA award as one of the nation’s top employers, as well as distinct recognition in the following categories: Leadership, Purpose & Values, and Compensation & Benefits.

As our nationwide growth accelerates, our Operations team in Tampa, FL plays a key role in driving forward our mission of Bringing Happiness to Every Home by delivering a five-star experience for our customers who require a post-installation service.

As an Operations Administrator at West Shore Home, you will contribute to this mission by supporting several business functions and handling all administrative tasks for the office. You will report directly to our General Manager and work closely with the local Installation & Sales Managers, as well as the Operations Administrative Manager.

Why Work at West Shore Home?

We are on a mission to do something that has never been done before – to build the first nationwide home remodeling brand. That requires a high level of imagination, commitment, and determination from people who take extreme ownership of their circumstances. We are proud that our commitment to culture has earned us the 2023 Top Workplaces USA award as one of the nation’s top employers, as well as distinct recognition in the following categories: Leadership, Purpose & Values, and Compensation & Benefits.

What You’ll Contribute

In this role, you can expect to:

• Order requested supplies for the office, sales team, and management
• Maintain the overall appearance of the showroom and common areas
• Process customer payments via check scanner, online portals or online credit cards
• Greet all customers, applicants and vendors as they arrive
• Arrange travel and per diem, as needed
• Onboard new hires on their first day of orientation
• Serve as the main point of contact for vendors and Facility Manager

What It Takes to Succeed

At West Shore Home, we are Default Aggressive towards our goals and take Extreme Ownership of our results. We’ll provide you with the training and tools to set you up for success, and we hope that you’ll bring:

• A high level of organization, detail, and initiative
• A commitment to processes and structure in your day-to-day work
• Administrative or office management experience in a fast-paced work environment

We Invest in YOU

We believe that when employees know they are valued and safe, they’ll bring their best efforts every day. That is why we go above and beyond to ensure that our teammates know just how much they mean to us.

We’ve got you covered with:

• Multiple health insurance options (medical, dental, vision, accident, life, critical illness, and short- and long-term disability)
• 401K retirement plan with company match
• Paid holidays and paid time off (PTO)
• Continued training & leadership development opportunities
• Unlimited professional and personal growth potential

More to Know

• Schedule: Non-exempt role with standard hours Monday-Friday 8:00AM-5:00PM
• Seniority Level: Entry-level

Our Growth Story

What started as a local window & door replacement company in a small Pennsylvania suburb has grown into a technology-enabled home improvement powerhouse with over 2,500 employees across 16+ states. With continued national expansion plans, we have committed ourselves to staying true to our roots with a customer-first mindset and an employee-centric culture. While we come from different backgrounds and experiences, we are aligned by our values and are driven by a common goal – becoming America’s Most Admired Home Remodeling Brand.

We operate at our best when every employee works to achieve their individual potential. To facilitate this, West Shore Home actively invests in our people by providing the structure and support to challenge you as you grow professionally and offering tools to achieve personal satisfaction. If you are looking to unlock your potential and find out what you are truly capable of, there is no better place to do so.

#RPHC

It is the policy of West Shore Home to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. All employees are subject to a pre-employment screening process including a background check and drug screen. In addition, we will provide reasonable accommodations for qualified individuals with disabilities. If you require reasonable accommodation in completing the application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to your recruiter.