Office Administrator

Kempsville Building; Panama City, Northern (FL, KY); Hybrid; USD 32,000 - 42,000; Full time

Benefits offered by this job

Health, Dental, Vision benefits

Short and Long-Term Disability

Company-paid life insurance and AD&D

Optional supplemental life insurance

Company-match 401(k)

Paid vacation and holidays

Vendor incentives

Growth opportunities

Military encouraged to apply

Job summary

A Townsend Building Supply, a division of Carter Lumber, is seeking an Office Administrator to manage order entry, purchasing, and customer-facing support for stores. The role emphasizes accurate data entry, timely processing, and strong communication with store personnel.

The position includes clerical duties, reporting, and coordination with departments to ensure orders are completed smoothly. This full-time role values organization, attention to detail, and service excellence.

Qualifications

• Excellent telephone and customer service skills.
• Strong organizational and planning skills.
• Ability to multi-task.
• Strong attention to detail.
• Exceptional written and verbal communication skills.
• Knowledge of Microsoft Office including Outlook, Word and Excel.

Responsibilities

• Order Processing: Receives and enters orders from stores; generates purchase orders and ensures accuracy and timeliness.
• Store Support: Provides information on products, stock, pricing, availability and lead times; resolves issues.
• Administrative Duties: Updates and assembles reports; data entry, filing, copying and faxing.

Skills

Telephone skills

Customer service

Organizational skills

Multi-tasking

Attention to detail

Verbal and written communication

Tools

Microsoft Office

Job description

A Townsend Building Supply (a division of Carter Lumber) Office Administrator is responsible for entering and generating purchase orders, receiving, and providing excellent service to customers and stores. This is accomplished by having constant communication with store personnel and stores to ensure orders are completed accurately and timely. A strong belief in the mission and goals of the company are necessary to this position.

Requirements

• Excellent telephone and customer service skills
• Strong organizational and planning skills
• Ability to multi-task
• Strong attention to detail
• Exceptional written and verbal communication skills
• Knowledge of Microsoft Office including Outlook, Word and Excel

Responsibilities

Order Processing

• Receives and enters orders from stores. Generates purchase orders and ensures the proper items, quantities and costs are entered. Forwards orders to proper departments to ensure orders are created and filled. Ensures the paperwork process is running smoothly.

Store Support

• Assists stores by providing information on products, stock and special order pricing, availability and lead times. Resolves delivery, quality and other issues or forwards to the proper personnel to ensure any issues are taken care of.

Administrative Duties

• Updates and assembles reports for review as requested by management. Performs clerical duties such as data entry, filing, coping and faxing.

Benefits (full-time employees)

• Health, Dental, Vision (Single and Family Plans) available after 30 days of employment
• Short and Long-Term Disability
• Company-paid life insurance and AD&D
• Optional supplemental life insurance
• Company-match 401(k)
• Vacation time and paid holidays
• Vendor incentives
• Room for growth; we promote from within!
• Military encouraged to apply!