Client Center Receptionist

BCforward; Washington (District of Columbia); On-site; Full time

Job summary

BCforward is seeking a Client Center Receptionist in Washington, DC, for a 4-month contract with a possibility of extension. The role includes greeting clients, managing event logistics, and ensuring a seamless experience for guests. Ideal candidates should have strong customer service skills and be adaptable to meet various needs within the Client Center.

Benefits

Comprehensive benefits package

Major medical, dental, and vision insurance

401k plan

Qualifications

• Pivotal role in shaping the first impression for clients and employees.
• Demonstrated flexibility for event coverage, including early mornings or late evenings.

Responsibilities

• Welcome clients and escort them to the appropriate meeting room.
• Work with catering, security, and facility teams to ensure smooth operations.
• Conduct administrative tasks like updating reservations and answering phones.

Skills

Customer Service

Communication

Administrative Skills

Job description

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This range is provided by BCforward. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$20.00/hr - $22.00/hr

Direct message the job poster from BCforward

Senior Recruiter @ BCforward | Recruiting, Hiring, Screening - JPMC, BofA, Citi, Morgan Stanley clients.

BCforward is currently seeking a highly motivated Client Center Receptionist for an opportunity in Washington, DC!

Job Title: Client Center Receptionist

Location: Washington, DC 20005

Duration: 4-month contract and possibility for extension and conversion to FTE

Pay Rate: $22

Anticipated start date: ASAP

Job Description:

• As a Client Center Receptionist, you play a pivotal role in shaping the first impression of our organization for both employees and clients.
• Stand, greet, and welcome all clients to the Client Center throughout the day. Escort clients to the appropriate meeting room or space, offering coat room and bag check services to enhance their comfort.
• Assist, tend to, and anticipate guest needs on the floor, ensuring a seamless and pleasant experience for all visitors

Responsibilities:

• Work closely with internal and external partners, including catering, security, audio-visual, events, and facility teams, to ensure smooth operations and exceptional service delivery
• Learn the EMS reservation system, to track events and understand expectations for each meeting
• Conduct various administrative tasks such as updating reservations as needed, answering the phones/taking messages for event planners, placing facilities tickets for events, receiving and logging packages, ensuring the business center is tidy, and reviewing supply inventory
• Demonstrate flexibility by working early mornings or late evenings as needed for event coverage, ensuring that all events are adequately supported
• Understand meeting room capabilities and catering offerings to provide informed assistance to clients and employees
• Familiarize frequent users within the building and guests arriving at the center
• Assist planners with light data entry for events, contributing to the overall efficiency and success of the Client Center

BCforward offers all eligible employees a comprehensive benefits package including, but not limited to major medical, HSA, dental, vision, employer-provided group life, voluntary life insurance, short-term disability, long-term disability, and 401k.

About BCforward:

Founded in 1998 on the idea that industry leaders needed a professional service, and workforce management expert, to fuel the development and execution of core business and technology strategies, BCforward is a Black-owned firm providing unique solutions supporting value capture and digital product delivery needs for organizations around the world. Headquartered in Indianapolis, IN with an Offshore Development Center in Hyderabad, India, BCforward’s 6,000 consultants support more than 225 clients globally.

BCforward champions the power of human potential to help companies transform, accelerate, and scale. Guided by our core values of People-Centric, Optimism, Excellence, Diversity, and Accountability, our professionals have helped our clients achieve their strategic goals for more than 25 years. Our strong culture and clear values have enabled BCforward to become a market leader and best in class place to work.

BCforward is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against based on disability.

To learn more about how BCforward collects and uses personal information as part of the recruiting process, view our Privacy Notice and CCPA Addendum. As part of the recruitment process, we may ask for you to disclose and provide us with various categories of personal information, including identifiers, professional information, commercial information, education information, and other related information. BCforward will only use this information to complete the recruitment process.

This posting is not an offer of employment. All applicants applying for positions in the United States must be legally authorized to work in the United States. The submission of intentionally false or fraudulent information in response to this posting may render the applicant ineligible for the position. Any subsequent offer of employment will be considered employment at-will regardless of the anticipated assignment duration.

Seniority level

• Seniority level

  Not Applicable

Employment type

• Employment type

  Contract

Job function

• Job function

  Administrative, Customer Service, and Other

• Industries

  Banking and Investment Banking

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