Office Administrator

Conserva Irrigation; Charlotte (NC); Remote; USD 60,000 - 80,000; Full time

Job summary

Join a forward-thinking company that is reshaping the irrigation industry as an Office Administrator and Customer Support Expert. In this dynamic role, you'll manage office operations, support lead generation, and ensure customer satisfaction through exceptional service. Your organizational skills will shine as you handle multiple priorities, from answering calls to maintaining databases and inventory management. This position offers a collaborative work environment with opportunities for career advancement. If you're a self-starter with a passion for office management and customer relations, this is the perfect opportunity for you.

Benefits

Remote Work

Career advancement opportunities

Competitive compensation

Team atmosphere

Benefits for qualified individuals

Qualifications

• Experience in office administration with outstanding organizational skills.
• Proficiency in Microsoft Office Suite and CRM systems.

Responsibilities

• Oversee general office operations and provide administrative support.
• Answer incoming calls and deliver exceptional customer service.
• Manage inventory, supplies, and coordinate installation services.

Skills

Organizational Skills

Interpersonal Skills

Communication Skills

Problem Solving

Education

2+ years of experience in office administration

Tools

Microsoft Word

Microsoft Excel

Microsoft PowerPoint

CRM Software

QuickBooks Online

Job description

Come join the team that is redefining the irrigation industry. As a Conserva Office Administrator and Customer Support Expert, you are a self-starter with outstanding organizational skills who has experience with office management and the Microsoft suite of products. You will be primarily responsible for the general operation of our office with duties including greeting visitors, answering incoming phone calls, working in our CRM enterprise software to schedule customers, invoicing through QB Online, commencing the initial sales process with our proven sales training, purchasing office supplies and taking proper inventory, and supervising our office staff to ensure maximum productivity.

BENEFITS AND COMPENSATION

• Remote Work
• Career advancement opportunities
• Competitive compensation
• A great work environment with a team atmosphere
• Benefits for qualified individuals

RESPONSIBILITIES

• Overseeing general office operation
• Answering incoming phone calls and delivering world-class service to our customers
• Provide administrative support in lead generation, customer loyalty, accounting, daily office procedures, etc.
• Answer all incoming sales, service, and vendor phone calls
• Coordinate the installation and service department
• Maintain databases such as Customer Relationship Manager (CRM)
• Manage customer mailings, incoming mail, and email
• Manage calendar of events
• Update and manage various reports and programs (sales, phone, loyalty, etc.)
• Order inventory and supplies

REQUIREMENTS

• 2+ years of experience in office administration
• Outstanding organizational skills to manage multiple priorities in a timely fashion
• Exposure to customized Customer Relationship Manager (CRM) systems
• Excellent interpersonal and communication skills
• Proficiency in Microsoft Word, Excel, and PowerPoint
• Problem solver and systematic in approach

Compensation: $14.00 - $17.00 per hour