Office Administrative Specialist & Customer Support

ServiceMaster Restore 10007 - Charlotte; Charlotte (NC); On-site; USD 35,000 - 42,000; Full time

Job summary

ServiceMaster Clean of Fraser Valley is seeking an organized administrative assistant to support business owners, management, and staff in a fast-paced office. You will process invoices, collect payments, handle customer inquiries, answer phones, and use multiple software tools including Outlook and Excel to keep operations running smoothly.

This role emphasizes strong writing, problem-solving, and confidentiality.

Qualifications

• High school diploma or GED required.
• Experience using Outlook and Excel.
• Strong written and verbal communication skills.
• Familiar with multiple software applications.
• Ability to manage confidential information.

Responsibilities

• Prepares correspondence, memoranda, reports, etc.
• May book travel and reconcile expense reports
• Answers telephone calls, greets visitors, and resolves routine and complex inquiries
• May schedule appointments & meetings
• May enter in new job into CRM, captures relevant customer and job information
• May call customers to collect payments

Job description

ServiceMaster Clean of Fraser Valley is seeking an organized administrative assistant to support business owners, management, and staff in a fast-paced office. You will process invoices, collect payments, handle customer inquiries, answer phones, and use multiple software tools including Outlook and Excel to keep operations running smoothly.

This role emphasizes strong writing, problem-solving, and confidentiality.