Office & Administrative Coordinator

MSCCN; Issaquah (WA, CO); On-site; USD 45,000 - 55,000; Full time

Benefits offered by this job

Medical insurance

Dental and vision insurance

401(k) plan with employer match

PTO

Professional development

Monthly happy hours

Team building events

Semi-annual company celebrations

Job summary

MSCCN is seeking an Office & Administrative Coordinator to welcome clients and guests, answer calls, and provide essential support across multiple departments.

The ideal candidate will be highly organized, proactive, with strong verbal and written communication, data entry, research, and spreadsheet skills.

You will help plan and coordinate events, meetings, and general office needs, contributing to day‑to‑day operations and a positive company culture.

Qualifications

• Authorization to work in the U.S.
• 2+ years in administrative, office coordination, receptionist, or related roles.
• Strong verbal and written communication with a white-glove service mindset.
• Attention to detail, data entry, research, and organizational skills.
• Self-motivated, proactive, and able to manage competing priorities.

Responsibilities

• Welcome clients and guests with professionalism and polished communications.
• Capture and verify caller data, providing a friendly, informed experience.
• Provide admin support to Accounting, Marketing, Customer Service, and others.
• Coordinate meetings, documents, supplies, vendors, and office needs.
• Assist with research, reporting, and spreadsheet tasks with accuracy.
• Support planning and hosting company events and employee activities.
• Own assigned tasks by proactively gathering details and resources.

Skills

Communication

Data entry

Organization

Proactive

CRM Systems

Microsoft Office

Education

High school diploma or equivalent

Some college experience

Tools

Salesforce

MS Dynamics

Outlook

Word

Excel

Job description

The Office & Administrative Coordinator will serve as a welcoming face of the company, answer and direct incoming calls, and provide administrative and operational support across multiple departments. This is an excellent opportunity for a highly organized, resourceful, and people-oriented professional who enjoys variety and wants to play a meaningful role in supporting the day‑to‑day operations and culture of the company. The ideal candidate is someone who can confidently welcome a client at the front desk in the morning, coordinate details for a company event in the afternoon, and then shift gears to research information or support a team project, all while managing our phone lines with professionalism, accuracy and follow-through.

Responsibilities

• Welcome clients and guests who call or visit the office with polish, professionalism, and outstanding verbal and written communications skills
• Capture and verify caller data with speed and accuracy, remembering frequent callers and providing a personable and familiar experience for our customers
• Provide administrative support to Accounting, Marketing, Customer Service, and other teams as needed.
• Utilize effective communication and analytical skills, as well as cross-functional collaboration, to achieve satisfactory results for projects.
• Perform research, reporting, and spreadsheet-related tasks with accuracy and attention to detail.
• Assist with special projects and shifting priorities across the organization.
• Takes ownership of assigned tasks by asking the right questions upfront, anticipating information needs, and proactively gathering the details and resources necessary to complete work accurately and effectively.
• Assist with planning, coordinating, and hosting company events and employee activities.
• Coordinate meetings, documents, supplies, vendors, and general office needs.
• Other duties as assigned.

Requirements

• Authorization to work in the U.S.
• High school diploma or equivalent required, with some college experience preferred
• 2+ years of administrative, office coordination, receptionist, customer service, or similar experience.
• Exceptional verbal and written communication skills, with the ability to provide a white-glove level of service to employees, customers, vendors, and guests
• Strong data entry, research, and organizational skills, with excellent attention to detail and follow-through
• Self-motivated and proactive, with the ability to take initiative, manage competing priorities effectively
• Proficient in Microsoft Office, particularly Outlook, Word, and Excel
• Experience with CRM Systems such as Salesforce, MS Dynamics, or similar.

Benefits

• Competitive compensation package with a base salary of $45,000 - $55,000 per year
• Quarterly bonus based on personal performance
• Medical insurance plans, including a coverage option with premium paid in full
• Dental and vision insurance plans
• 401(k) plan with employer match
• PTO- Paid time off
• Professional development opportunities
• Monthly happy hours and teambuilding events
• Semi-annual company celebrations

We an equal opportunity employer and do not discriminate against otherwise qualified applicants on the basis of actual or perceived race, color, creed, religion, ancestry, citizenship status, age, sex, marital status, sexual orientation, national origin, disability or handicap, veteran status, or any other characteristic protected by applicable federal, state or local laws.

Required Experience

• Authorization to work in the U.S.
• High school diploma or equivalent required, with some college experience preferred
• 2+ years of administrative, office coordination, receptionist, customer service, or similar experience.
• Exceptional verbal and written communication skills, with the ability to provide a white-glove level of service to employees, customers, vendors, and guests
• Strong data entry, research, and organizational skills, with excellent attention to detail and follow-through
• Self-motivated and proactive, with the ability to take initiative, manage competing priorities effectively

Experience with CRM Systems such as Salesforce, MS Dynamics, or similar.