Office Administrative Assistant (#260)

Cleveland Menu Company; Cleveland (OH); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

Health Insurance: medical, dental &amp

Vision

Company paid Basic Life/AD&D &

Employee Assistance Program (EAP)

Voluntary Benefit Plans: Life/AD&D

FSA

Short-term disability

Pet insurance

Accident insurance

401(k) with company contribution

Company paid holidays (10 days) &

PTO package

Job summary

Cleveland Menu is seeking an Office Administrative Assistant to coordinate office activities and provide clerical support across departments.

The role handles calls, welcomes visitors, manages mail, maintains conference spaces, coordinates equipment maintenance, purchases supplies, scans job tickets for billing, and supports CSR tasks as needed. This onsite role runs Monday–Friday, with a competitive hourly wage and solid benefits.

Qualifications

• High school diploma or GED required.
• Experience with inventory tracking and AP/AR, HR tasks a plus.

Responsibilities

• Answer and direct incoming calls via multi-line phone system.
• Welcome visitors and direct them to the office.
• Sort and distribute incoming mail and packages.
• Upkeep of conference room and kitchen.
• Coordinates maintenance of office equipment.
• Purchasing responsibilities: office, kitchen and conference room supplies, general amazon purchases for office staff.
• Job ticket management: scanning tickets into billing, filing and archiving.
• CSR support: pulling/filing job tickets, pulling/preparing samples, preparing repair tickets, and other tasks as needed.
• Other administrative, clerical and support tasks as needed/assigned.

Skills

Communication skills

MS Office

Customer service

Attention to detail

Task prioritization

Office equipment

Education

High school diploma or GED

Job description

We are a 3rd generation family-owned business with a passion for helping restaurants bring their menus to life since 1930. We pride ourselves on craftsmanship of high-quality menus (leather, metal, wood and printed), long-standing customer relationships, and a collaborative workplace culture. We are a fast paced, continuously growing organization that is looking for candidates with a proven track record of reliability and a desire to grow with the company offering the opportunity to make a meaningful impact, shape the future of our creative and service operations, and grow with a business that values integrity, creativity, and people.

SUMMARY

The Office Administrative Assistant coordinates office activities and operations while providing clerical and administrative support to all departments.

ESSENTIAL JOB DUTIES

• Answer and direct incoming calls via multi-line phone and pager system.
• Welcome and direct visitors and clients to the office.
• Sort and distribute incoming mail and packages.
• Upkeep of conference room and kitchen
• Coordinates maintenance of office equipment
• Purchasing responsibilities: office, kitchen and conference room supplies, general amazon purchases for office staff.
• Job ticket management: scanning tickets into billing, filing and archiving
• CSR support: pulling/filing job tickets, pulling/preparing samples, preparing repair tickets, and other tasks as needed
• Other administrative, clerical and support tasks as needed/assigned.

REQUIRED SKILLS/ABILITIES

• Excellent communication skills (both verbal and written), including active listening.
• Basic understanding of administrative and clerical procedures and systems.
• Working knowledge of general office equipment operation.
• Ability to effectively prioritize and execute tasks with minimal supervision.
• Proficient computer skills with MS Office products and the ability to learn new software.
• Strong customer service skills.
• Excellent attention to detail and organizational skills.

EDUCATION/EXPERIENCE

• High school diploma or GED.
• Experience with inventory tracking, AP/AR and/or HR tasks a plus.

POSITION DETAILS

• Shift: Monday - Friday, 9am - 5pm
• Direct Reports: No
• FLSA Status: Hourly, Non-Exempt
• Compensation: $18 - $22 hourly
• Location: Onsite, in-person

BENEFITS:

• Health Insurance: medical, dental & vision
• Company paid Basic Life/AD&D & Employee Assistance Program (EAP)
• Voluntary Benefit Plans: Life/AD&D, FSA, Short-term disability, pet insurance, accident insurance
• 401(k) with company contribution
• Company paid holidays (10 days) & PTO package

WORKING CONDITIONS AND PHYSICAL REQUIREMENTS

This position operates primarily in a professional office environment and is not exposed to adverse environmental conditions and/or hazardous conditions. While performing the duties of this job, the employee is regularly required to sit for extended periods of time; stand and walk occasionally (including in the plant); near vision acuity for computer work; ability to communicate clearly through verbal interactions on the phone and in person; and fine motor skills to operate a keyboard/mouse and other office equipment.

EEO AND ACCOMODATION STATEMENT

Cleveland Menu is an equal opportunity employer, and all qualified employees and applicants will receive equal employment opportunity without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Individuals who require an accommodation should contact Human Resources with your accommodation request.