Administrative Assistant

PureStar; Keene (NH); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

Group Life Insurance

Flexible Spending Accounts

Paid Time Off

401(K) with Company Match

Tuition Reimbursement Program

Career advancement opportunities

Various incentive programs

Job summary

PureStar in Keene, NH is seeking an Administrative Assistant to support daily operations, deliver exceptional customer service, and coordinate between departments. The role emphasizes proactive communication and accurate record-keeping in a fast-paced office.

The ideal candidate has at least three years of experience in office administration or HR-related support, strong organizational skills, and proficiency with Microsoft Office Suite.

Qualifications

• Minimum of three years of experience in office management, human resources, or administrative support roles, with a strong emphasis on coordinating day-to-day office operations.
• Proven experience in employee lifecycle management including hiring, onboarding, and training coordination.
• Excellent interpersonal and verbal communication skills, with the ability to interact effectively across all levels of the organization.
• Strong organizational and time management skills, with the ability to manage multiple priorities in a fast-paced environment.
• High attention to detail and accuracy in managing records, documentation, and administrative processes.
• Proficient in office software (e.g., Microsoft Office Suite)

Responsibilities

• Provides front-line customer service support to both internal and external customers by responding promptly, professionally, and courteously to inquiries, concerns, or requests.
• Serves as a point of contact for customer service-related issues, escalating matters as needed to appropriate departments while ensuring timely resolution.
• Monitors service levels and customer satisfaction, identifying opportunities for improvement and collaborating with relevant teams to enhance service delivery.
• Supports plant operations through timely completion of required paperwork and/or reports.
• Performs general clerical and office duties, including but not limited to data entry, filing, scanning, photocopying, handling mail, managing office supplies, and maintaining organized workspaces.

Skills

Office administration

HR coordination

Interpersonal communication

Organizational skills

Attention to detail

MS Office proficiency

Tools

Microsoft Office Suite

Job description

Why You’ll Love Working With Us

We value our employees and offer a comprehensive benefits package in recognition of their dedication and contributions:

• Medical, Prescription Drug, Vision, and Dental coverage for employees and eligible dependents
• Group Life Insurance
• Health and Dependent Care Flexible Spending Accounts
• Paid Time Off
• 401(K) with Company Match
• Tuition Reimbursement Program
• Various incentive programs

Why You’ll Love Working With Us

We value our employees and offer a comprehensive benefits package in recognition of their dedication and contributions:

• Medical, Prescription Drug, Vision, and Dental coverage for employees and eligible dependents
• Group Life Insurance
• Health and Dependent Care Flexible Spending Accounts
• Paid Time Off
• 401(K) with Company Match
• Tuition Reimbursement Program
• Career advancement opportunities
• Various incentive programs

Position Summary

We are seeking a dedicated and detail-oriented Administrative Assistant to join our team. This role plays a key part in supporting daily operations, ensuring exceptional service to our customers, and assisting in the coordination between departments. The ideal candidate will have a proactive attitude, strong communication skills.

Key Responsibilities

• Provides front-line customer service support to both internal and external customers by responding promptly, professionally, and courteously to inquiries, concerns, or requests.
• Serves as a point of contact for customer service-related issues, escalating matters as needed to appropriate departments while ensuring timely resolution.
• Monitors service levels and customer satisfaction, identifying opportunities for improvement and collaborating with relevant teams to enhance service delivery.
• Supports plant operations through timely completion of required paperwork and/or reports.
• Performs general clerical and office duties, including but not limited to data entry, filing, scanning, photocopying, handling mail, managing office supplies, and maintaining organized workspaces.

Preferred Qualifications

• Minimum of three years of experience in office management, human resources, or administrative support roles, with a strong emphasis on coordinating day-to-day office operations.
• Proven experience in employee lifecycle management including hiring, onboarding, and training coordination.
• Excellent interpersonal and verbal communication skills, with the ability to interact effectively across all levels of the organization.
• Strong organizational and time management skills, with the ability to manage multiple priorities in a fast-paced environment.
• High attention to detail and accuracy in managing records, documentation, and administrative processes.
• Proficient in office software (e.g., Microsoft Office Suite)

Physical Demands

• Primary work in an office/production environment
• Ability to move within the workspace, sit for extended periods, and respond to verbal and written cues
• Manual dexterity to operate standard office and production equipment
• Ability to bend, reach, and lift up to 25 lbs

Work Schedule

• Full Time Hours

Work Environment

• Office/desk-based role
• Reasonable accommodations provided for individuals with disabilities