Office Administrative Assistant

Confidential; Blytheville (AR); On-site; USD 32,000 - 42,000; Full time

Job summary

Confidential is seeking an Office Clerk to provide administrative and operational support at our manufacturing facility in Blytheville, Arkansas. You will coordinate office activities, maintain production and shipping records, assist with truck scale operations, and help communicate between plant personnel, customers, vendors, and corporate offices.

The role requires strong organizational skills, attention to detail, and the ability to manage multiple priorities in a fast-paced environment.

Qualifications

• High school diploma or equivalent required.
• Associate degree preferred.
• 1–3 years administrative or manufacturing office experience preferred.

Responsibilities

• Coordinate office activities within a manufacturing facility.
• Maintain production, shipping, and operational records.
• Answer calls and route messages; greet visitors.
• Process orders, prepare release documentation, and coordinate shipments.
• Operate truck scale and manage related documentation.
• Maintain organized filing systems and audit-ready records.

Skills

Organizational skills

Multitasking

Attention to detail

Communication skills

Microsoft Office

Independent & team work

Education

High school diploma or equivalent

Associate degree in Business Administration

Tools

ERP software

Inventory software

Production tracking systems

Job description

• The Office Clerk provides administrative and operational support for a manufacturing facility by coordinating office activities, maintaining production and shipping records, assisting with truck scale operations, and supporting communication between plant personnel, customers, vendors, and corporate offices. This role requires strong organizational skills, attention to detail, and the ability to effectively manage multiple priorities in a fast-paced manufacturing environment.
• Answer incoming telephone calls professionally and direct calls or take accurate messages.
• Greet visitors and notify appropriate plant personnel of their arrival.
• Maintain accurate daily and weekly production, shipping, and operational records.
• Enter and maintain records including:
• Packing lists and invoices
• Outbound customer shipments
• Quality sampling information
• Product sample requests
• Verify data accuracy and follow established documentation procedures.
• Initial and date completed documentation to ensure accountability and audit compliance.
• Prepare and maintain audit reports and supporting documentation.
• Operate the truck scale and accurately process inbound and outbound truck traffic.
• Record truck weights and maintain required transportation documentation.
• Communicate material arrival and destination information to plant personnel.
• Prepare and distribute shipping documentation, including laboratory reports when required.
• Collect required paperwork from drivers based on customer and billing requirements.
• Process customer orders and prepare order release documentation.
• Coordinate transportation and schedule outbound shipments.
• Distribute and file shipping documentation.
• Assist with ordering office and plant supplies.
• Coordinate service requests and communicate with vendors regarding maintenance and repairs.
• Maintain organized filing systems for administrative and operational records.
• Provide general administrative support to plant management and corporate personnel.
• Perform other administrative duties as assigned.
• Minimum Qualifications
• High school diploma or equivalent required.
• Associate degree in Business Administration or a related field preferred.
• One to three years of administrative, office support, customer service, or manufacturing office experience preferred.
• Equivalent combinations of education and experience may be considered.
• Required Qualifications
• Strong organizational and multitasking skills.
• Excellent attention to detail and accuracy.
• Ability to prioritize work and meet deadlines in a fast-paced environment.
• Strong verbal and written communication skills.
• Proficiency in Microsoft Office, including Outlook, Excel, and Word.
• Ability to learn production, shipping, and inventory software systems.
• Strong customer service and interpersonal skills.
• Ability to maintain confidentiality when handling company information.
• Ability to work independently while supporting a team environment.
• Preferred Qualifications
• Previous experience in a manufacturing or industrial environment.
• Experience with shipping, receiving, logistics, or truck scale operations.
• Familiarity with ERP, inventory management, or production tracking systems.
• Professional office environment located within a manufacturing facility. Regular interaction with production personnel, truck drivers, vendors, and customers. Standard Monday through Friday schedule with occasional overtime as business needs require. This position requires frequent interaction with plant operations and may involve periods of standing, walking through production areas, and exposure to typical manufacturing environments.