Office Administration Manager

Service Corporation International; Miami (FL); On-site; USD 45,000 - 70,000; Full time

Job summary

An established industry player is seeking an Office Manager to lead a dynamic team and oversee critical administrative functions. This role involves supervising employees, managing accounting processes, and ensuring compliance with company policies. The ideal candidate will bring strong organizational and communication skills, along with a customer service focus. Join a collaborative workplace where you can foster growth and development while making a significant impact on the team's success. If you thrive in a fast-paced environment and are ready to take on new challenges, this opportunity is perfect for you.

Qualifications

• 5 years of administrative management experience with a strong customer service focus.
• Experience in bookkeeping, general office, clerical accounting, and Accounts Payable.

Responsibilities

• Direct supervision of two or more full-time employees.
• Oversee accounting support functions including collections and billing.
• Conduct Sarbanes Oxley (SOX) Audits and ensure compliance.

Skills

Administrative Management

Customer Service

Bookkeeping

Problem-Solving

Communication Skills

Organizational Skills

Education

High School Diploma

College or Technical School Diploma

Tools

MS Project

Database Software

Job description

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Job Responsibilities

1. Direct supervision of two or more full-time employees.
2. Oversee processing of accounting support functions including collections, billing, verifications, and payments of invoices, petty cash, in accordance with company policies and procedures.
3. Assign processing orders and control storage inventory.
4. Coordinate the completion and filing of various forms and reports; verify accuracy.
5. Administer local HR processes as applicable.
6. Collaborate and support all other departments within the business unit.
7. Review time cards and administer payroll policies and procedures.
8. Facilitate vendor coordination and supervision.
9. Pull monthly reports for key performance indicators.
10. Train staff in processes and procedures.
11. Process expense reports and track Capital Expenditure Authorizations.
12. Conduct Sarbanes Oxley (SOX) Audits and assist associates in ensuring all documentation is SOX compliant.
13. Maintain vehicle records and licenses.
14. Update General Price Lists and approve contracts as necessary.
15. Manage alarm systems including codes and working order.
16. Monitor document retention policies and dispose of expired documents securely.
17. Prepare customer statements.
18. Provide a collaborative, productive workplace environment for associate growth and development, fostering pride, ownership, and exceeding expectations.
19. Ensure compliance with all company policies and procedures.

Minimum Requirements

1. Education: High school diploma or equivalent; college or technical school diploma training preferred.
2. Experience: 5 years of administrative management experience with a strong customer service focus; 3 years bookkeeping, general office, clerical accounting, and Accounts Payable experience; MS Project management and database software experience or equivalent.
3. Knowledge, Skills, and Abilities: Ability to multi-task, set priorities, work flexible hours, work with minimal supervision, display compassion, and remain calm in stressful situations; proficiency with office equipment; strong communication, customer service, organizational, and problem-solving skills; understanding of confidential matters.