Office Administration Manager

sci; Adelphi (MD); On-site; USD 45,000 - 55,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Health Savings Account with Company0

Job summary

SCI in Adelphi, MD is seeking an experienced administrative manager to oversee the funeral home, cemetery and crematory operations. You will supervise staff, manage accounting support, HR processes, vendor relations, and ensure SOX compliance while driving efficiency and accuracy.

The role requires a strong customer-service focus, 5 years of admin management and 3 years in bookkeeping. Competitive benefits accompany a $50,000 annual pay, with a collaborative work environment.

Qualifications

• High school diploma or equivalent; college/technical diploma preferred.
• 5 years administrative management with strong customer service focus.
• 3 years bookkeeping and accounts payable experience.
• MS Project management and database software experience.
• Strong communication and organizational skills.

Responsibilities

• Direct supervision of two or more full-time employees.
• Oversee accounting support functions: collections, billing, verifications and payments.
• Coordinate forms, reports, and filing; verify accuracy.
• Administer local HR processes and payroll policies.
• Train staff and monitor SOX compliance.
• Prepare customer statements and monitor KPIs.
• Maintain vehicle records and update price lists.
• Collaborate with departments and manage vendor coordination.
• Ensure compliance with company policies.

Skills

Multi-tasking

Prioritization

Communication

Customer service

Compassion

Organization

Education

High school diploma or equivalent

Diploma training program preferred

Tools

MS Project

Database software

Job description

Our associates celebrate lives. We celebrate our associates.

Manages, delegates, and performs the overall administrative function of a funeral home, cemetery and or crematory operation. Manages and coordinates the activities of support staff to ensure the highest quality services and products are provided.

JOB RESPONSIBILITIES

• Direct supervision of two or more full time employees
• In accordance with company policies and procedures oversees processing of accounting support functions, including: collections, billing, verifications and payments of invoices, petty cash
• Assigns processing orders and controls storage inventory
• Coordinates the completion and filing of various forms and reports; verifies accuracy
• Administers local HR processes as applicable
• Collaborates and supports all other departments within the business unit
• Reviews time cards and administers corporate payroll policies and procedures
• Facilitates vendor coordination and supervision
• Pulls monthly reports for key performance indicators
• Trains staff in processes and procedures
• Processes expense reports and tracks Capital Expenditure Authorizations
• Conducts Sarbanes Oxley (SOX) Audits
• Assists Associates in ensuring all documentation is SOX compliant
• Maintains vehicle records and licenses
• Updates General Price Lists and approves contracts as necessary
• Manages Alarm Systems including codes, working order, etc.
• Monitors document retention policies and disposes of expired documents in a secure manner
• Prepares customer statements
• Provides a collaborative, productive workplace environment for associate growth and development that instills pride, a sense of ownership, and the challenge to associates to exceed expectations
• Assures compliance with all company policies and procedures

MINIMUM REQUIREMENTS

Education

• High school diploma or equivalent
• Completion of a diploma training program at a college or technical school preferred

Experience

• 5 years of administrative management experience with a strong customer service focus
• 3 years bookkeeping, general office, clerical accounting, and Accounts Payable experience
• MS Project management and database software experience or equivalent

Knowledge, Skills and Abilities

• Ability to multi task and set priorities
• Ability to work flexible hours as needed
• Ability to work with minimal supervision
• Ability to display compassion and remain calm in stressful situations
• Working knowledge of office equipment including, calculators, copiers, printers, and fax machines
• Communication skills both orally and in writing
• Customer service skills
• Organizational and problem solving skills
• Understands confidential matters and documents

Pay : $50,000 per year

Benefits

• Medical
• Dental
• Vision
• Flexible Spending Accounts (health care and dependent care)
• Health Savings Account with Company Contribution
• Sick Leave
• Short-Term Disability
• Long-Term Disability
• Life Insurance
• Voluntary Accidental Death or Dismemberment Insurance
• Dependent Life Insurance
• SCI 401(k) Retirement Savings Plan with Company match
• Employee Assistance Program

Postal Code: 20783

Category (Portal Searching): Operations

Job Location: US-MD - Adelphi