OEM Sales Key Account Manager

TalentBridge; Grand Rapids (MI); On-site; USD 70,000 - 95,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

401(k) with company match

Paid time off

11 paid holidays

Tuition reimbursement

Employee discount programs

Bonuses and merit opportunities

Job summary

TalentBridge is seeking a seasoned Key Account Manager in Grand Rapids, MI to drive revenue growth with OEMs and related customers. You will cultivate relationships, identify new opportunities, and coordinate cross-functional launches and pricing updates with internal teams.

The role requires 3+ years in KAM or related B2B sales, strong communication, and CRM proficiency, especially Salesforce. A business-focused degree is preferred; hybrid or on-site work may apply.

Qualifications

• 3+ years of experience in Key Account Management or related B2B sales roles.
• Experience with OEM, manufacturing, industrial, hardware customers preferred.
• Bachelor's degree in Business, Marketing, or related field, or equivalent experience.
• Proven ability to build and maintain relationships with key customers and decision-makers.
• Strong communication and interpersonal skills for cross-functional collaboration.
• Solid business development and account growth capabilities.
• Ability to manage multiple priorities and deadlines effectively.
• Proficiency with Microsoft Office and CRM systems such as Salesforce.

Responsibilities

• Drive account growth by developing and executing revenue strategies.
• Identify opportunities to expand presence within existing customers.
• Analyze customer needs, market trends, and competitors to find growth opportunities.
• Build relationships with key decision-makers and stakeholders.
• Coordinate launches and pricing updates with internal teams.
• Maintain accurate account data, forecasts, opportunities, and activities in CRM.
• Negotiate contracts and terms to foster long-term partnerships.

Skills

Key account management

OEM sales

B2B sales

Relationship building

Communication skills

Business development

Multi-priority management

Analytical skills

CRM proficiency

Cross-functional collaboration

Education

Bachelor's degree in Business

Tools

Salesforce

CRM software

Microsoft Office

Job description

Key Account ManagerLocation -Grand Rapids, MI, 49505Company Overview

A well-established global manufacturing company with over 125 years of industry experience. The company is a global leader specializing in the design, manufacture, and distribution of functional hardware, office and healthcare ergonomics, and storage-related components for original equipment manufacturers (OEMs), specialty distributors, hardware chains, and major home centers.

What's In It For You

• Medical, Dental, Vision, and additional benefits
• Competitive compensation
• Generous Paid Time Off
• 11 Paid Holidays
• 401(k) with Company Match
• Tuition Reimbursement
• Employee Discount Programs
• Bonus and Merit Opportunities

What Will You Get To DoDrive Account Growth

• Develop and execute strategies to grow revenue and profitability within assigned key accounts.
• Identify new business opportunities and expand the company's presence within existing customers.
• Analyze customer needs, market trends, and competitive activity to identify opportunities for growth.

Increase Customer Share

• Develop strong relationships with key decision-makers and stakeholders.
• Increase share of wallet through customer engagement, satisfaction, and strategic account development.
• Identify opportunities for cross-selling, new products, programs, and services.
• Monitor competitor activity and identify opportunities to strengthen customer relationships.

Lead Account Management Activities

• Serve as the primary point of contact for assigned key accounts.
• Manage day-to-day customer relationships and ensure customer needs are addressed effectively.
• Coordinate new product and program launches with customers and internal teams.
• Communicate and manage pricing changes, product updates, and other account-related initiatives.
• Partner with internal teams including Sales, Engineering, Operations, Customer Service, and other departments to support customer requirements.
• Maintain accurate account information, forecasts, opportunities, and activities within CRM systems.

Customer & Business Development

• Build long-term strategic partnerships with OEM customers and other key accounts.
• Conduct regular customer meetings and business reviews.
• Develop account plans, sales forecasts, and growth strategies.
• Negotiate pricing, contracts, and business opportunities as needed.
• Monitor account performance and take action to address challenges or opportunities.

Other Responsibilities

• Perform other duties and responsibilities as assigned.

What Will You Bring

• 3+ years of experience in Key Account Management, OEM Sales, Account Management, Business Development, or a related B2B sales role.
• Experience working with OEM, manufacturing, industrial, hardware, components, or related customers preferred.
• Bachelor's degree in Business, Marketing, or a related field, or comparable professional experience.
• Proven ability to develop and maintain strong relationships with key customers and decision-makers.
• Strong communication and interpersonal skills with the ability to work effectively with individuals at all organizational levels.
• Strong business development and account-growth skills.
• Ability to manage multiple priorities efficiently and effectively.
• Strong analytical, organizational, negotiation, and problem-solving skills.
• Proficiency with Microsoft Office Suite and CRM systems such as Salesforce.
• Ability to work collaboratively with cross-functional teams and independently manage assigned accounts.

“ TalentBridge employees are eligible for many benefit offerings such as medical, dental, vision, life insurance, short term disability, 401(k) and holiday pay!”