OEM Program Manager - Remote (NJ/PA/CT) 50% Travel

cdk; Newark (NJ); Remote; USD 90,000 - 130,000; Full time

Job summary

CDK Global is seeking an Account Manager for our OEM business team. The role oversees OEM program development, retention, and growth, coordinating cross-functional internal teams and client stakeholders to achieve program objectives.

You will manage communications, track performance metrics, and drive successful pilots, launches, and ongoing support within a remote-capable territory across New Jersey, Philadelphia area, and Connecticut, with travel up to 50%.

Qualifications

• 5-10 years software project, program, and/or engagement management.
• 5+ years external client relationship management with demonstrated ability to manage requirements, expectations, and deliverables.
• Expert in automotive retail solutions and workflows.
• Hands on ability to navigate complex business environments to resolve customer requests and requirements.
• Strong communication, presentation, and organization skills.
• Excellent analytical skills including the ability to model scenarios and manage to financials.

Responsibilities

• Manage business relationship and program service delivery tied to the agreed upon statement of work.
• Organize and run quarterly business updates, weekly program update meetings, and other ad hoc client facing engagements.
• In alignment with Director of Sales, collaborate with client on program financial modeling, project-based projections, and monthly/annual financial deliverables.
• Facilitate presentment, communication, and approval of OEM program invoices.
• Serve as escalation point as needed to help resolve inquiries tied to enrollments, data, reporting, billing, invoicing, product, systems, legal, and contracting.
• Identify new OEM business opportunities with existing clients and pursue growth paths for CDK.

Skills

Client relationship management

Program management

Communication skills

Presentation skills

Analytical skills

Cross-functional collaboration

Negotiation

Job description

CDK Global is seeking an Account Manager for our OEM business team. The role oversees OEM program development, retention, and growth, coordinating cross-functional internal teams and client stakeholders to achieve program objectives.

You will manage communications, track performance metrics, and drive successful pilots, launches, and ongoing support within a remote-capable territory across New Jersey, Philadelphia area, and Connecticut, with travel up to 50%.