OEM Customer Quality Engineer - Lead Quality & Compliance

Aperia Technologies, Inc; Hayward (CA); On-site; USD 130,000 - 150,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) plan

Equity/bonuses

Stipends

Long-term disability insurance

Job summary

Aperia Technologies, Inc is hiring a Customer Quality Engineer (CQE) to serve as the primary technical liaison between manufacturing facilities and OEM customers. You will investigate concerns, identify root causes, implement corrective actions, and drive continuous quality improvements across teams.

You will lead APQP/PPAP activities, monitor quality metrics, and ensure adherence to IATF 16949. Travel up to 25% is required as projects and reviews demand on-site collaboration.

Qualifications

• Bachelor’s degree in Quality, Mechanical, Electrical, or Industrial Engineering.
• 5+ years of automotive quality engineering or a Tier-1 supplier environment.
• Strong working knowledge of automotive core tools (APQP, PPAP, FMEA, MSA, SPC).
• Detailed understanding of IATF 16949 and VDA 6.3 quality management systems.
• Experience navigating OEM customer portals.
• Ability to travel up to 25%.

Responsibilities

• Serve as the first point of contact for OEM customer quality tasks; engage with customer portals and lead regular reviews with data.
• Lead 8D investigations and corrective actions within the factory for customer issues using 5-Why and Ishikawa diagrams.
• Coordinate APQP and PPAP submissions to customers.
• Create and maintain PFMEA and Control Plans for new and existing products.
• Monitor customer-specific quality metrics including PPm defects and disruptions.
• Support continuous improvement of manufacturing processes to deliver the highest quality products.
• Author and execute CARs/SCARs to resolve quality issues.
• Analyze data with Excel, Minitab or similar to generate quality reports for engineering reviews.
• Create working documents for quality tasks and train the quality and manufacturing teams.
• Lead implementation of IATF 16949 into the QMS.
• Participate in special projects supporting quality, manufacturing and engineering.

Skills

Customer liaison

Data analysis

Quality improvement

Travel readiness

Education

Bachelor’s degree in Quality, Mechanical, Electrical, or Industrial Engineering

Tools

APQP

PPAP

FMEA

MSA

SPC

Job description

Aperia Technologies, Inc is hiring a Customer Quality Engineer (CQE) to serve as the primary technical liaison between manufacturing facilities and OEM customers. You will investigate concerns, identify root causes, implement corrective actions, and drive continuous quality improvements across teams.

You will lead APQP/PPAP activities, monitor quality metrics, and ensure adherence to IATF 16949. Travel up to 25% is required as projects and reviews demand on-site collaboration.