OCM Senior Associate

Net2Source (N2S); Miami (FL); On-site; USD 110,000 - 150,000; Full time

Job summary

Net2Source (N2S) seeks an experienced Organizational Change Management Senior Analyst to drive change across large-scale programs. You will partner with leaders to shape adoption strategies, plan communications, trainings, and readiness activities, and track adoption outcomes to ensure successful transformations in complex environments.

With 10+ years in consulting or industry, you will translate initiatives into clear messages, support governance, and accelerate user adoption while managing

Qualifications

• Expertise in change management methodologies (Prosci preferred).
• Ability to conduct stakeholder analyses and change impact assessments.
• Develop communication plans, leadership messaging, and training materials.
• Track adoption metrics and readiness across programs.

Responsibilities

• Lead change management for large-scale transformations.
• Drive stakeholder engagement and governance communications.
• Develop and execute training and adoption strategies.
• Assess organizational readiness and change impact.
• Provide executive-level change metrics and status updates.

Skills

OCM strategy

Stakeholder engagement

Communications

Training & adoption

Organizational readiness

Job description

• An experienced Organizational Change Management (OCM) Senior Analyst with 10+ years of consulting and industry experience supporting large-scale business and technology transformation initiatives. Demonstrates a strong ability to help organizations navigate change by driving stakeholder engagement, communications, training, adoption, and readiness activities across complex programs. Proven track record of partnering with cross-functional teams, business leaders, and project stakeholders to develop and execute comprehensive change strategies that enable successful transformation outcomes and accelerate user adoption.
• Experienced in assessing organizational impacts, conducting stakeholder analyses, and developing targeted change interventions that align with business objectives. Skilled at translating complex transformation initiatives into clear, actionable messages for diverse audiences, ranging from frontline employees to executive leadership. Adept at creating communication plans, leadership messaging, training materials, change networks, and adoption measurement frameworks that support sustainable behavioral change.
• Possesses a strong understanding of change management methodologies and frameworks, including Prosci principles and structured OCM approaches. Experienced in managing multiple workstreams simultaneously while collaborating closely with project management, business process, technology, and leadership teams. Known for excellent communication, facilitation, and relationship-building skills, enabling effective alignment across stakeholders and driving engagement throughout the change lifecycle.
• Brings valuable industry experience within Consumer Packaged Goods (CPG) and/or Cruise and Hospitality sectors, supporting initiatives such as digital transformation, ERP implementations, customer experience enhancements, supply chain modernization, workforce transformation, and operational process improvements. Familiar with the unique challenges associated with high-volume consumer-facing environments, geographically dispersed workforces, and complex stakeholder ecosystems. Able to tailor change strategies to address industry-specific needs while maintaining focus on business value realization and employee adoption.
• Key responsibilities include conducting change impact assessments, stakeholder mapping, organizational readiness evaluations, communication planning and execution, training coordination, adoption tracking, and leadership engagement. Partners with program leadership to identify change risks, develop mitigation strategies, and provide actionable recommendations that improve transformation success. Supports governance activities and prepares executive-level presentations, status reports, and change metrics to inform decision-making and demonstrate program progress.
• Demonstrates strong analytical capabilities with experience leveraging quantitative and qualitative insights to assess organizational readiness and measure adoption outcomes. Skilled in synthesizing stakeholder feedback, identifying trends, and translating findings into meaningful actions that improve employee experience and transformation effectiveness. Comfortable working in fast-paced consulting and client environments, adapting quickly to evolving priorities and business needs.
• A collaborative and results-oriented professional who thrives in dynamic environments and is passionate about helping organizations achieve lasting change. Combines strategic thinking with hands-on execution to ensure change initiatives are well-planned, effectively communicated, and successfully adopted by impacted stakeholders. Recognized for proactively identifying opportunities to enhance engagement, improve communication effectiveness, and strengthen overall change management maturity within organizations.