OCM Lead: AI Help Desk Transformation (Contract)

INSPYR Solutions; Orlando (FL); On-site; USD 257,887,000 - 272,214,000; Full time

Job summary

INSPYR Solutions seeks an Organizational Change Management (OCM) Lead to drive adoption for a major enterprise AI initiative. You will plan change activities, assess readiness, engage stakeholders, and translate complex changes into clear user actions.

Partner with Enterprise Technology leadership to develop change strategies, create training and communications, and track readiness across locations including Orlando, FL.

Qualifications

• Proven experience as an Organizational Change Management practitioner.
• Ability to independently lead change management efforts and hit the ground running.
• Experience supporting and leading change initiatives for large-scale programs.
• Strong stakeholder management and communication skills.
• Experience working on technology-focused transformations and implementations.

Responsibilities

• Lead organizational change management activities for a large-scale technology initiative.
• Conduct change impact assessments and readiness assessments.
• Identify risks and mitigation strategies related to organizational change.
• Create and deliver OCM artifacts, communications, and adoption materials.
• Partner with project teams, business stakeholders, and end users to drive awareness and readiness.
• Translate complex technical changes into clear, user-friendly messaging and actions.
• Support stakeholder management across multiple business functions and geographic locations.
• Drive user adoption and ensure successful implementation of new processes and technologies.

Skills

OCM practitioner

Lead change management

Stakeholder management

Communication skills

Tech transformation

Job description

INSPYR Solutions seeks an Organizational Change Management (OCM) Lead to drive adoption for a major enterprise AI initiative. You will plan change activities, assess readiness, engage stakeholders, and translate complex changes into clear user actions.

Partner with Enterprise Technology leadership to develop change strategies, create training and communications, and track readiness across locations including Orlando, FL.